Tired of Unreliable Service Contracts?
Discover the Difference with Fraser's Tailored Contracts.
Your copier service agreement can make or break your business. At Fraser, we offer personalized service contracts that ensure your devices run smoothly, your team stays productive and your costs predictable.


Copier and Printer Service Solutions

Repair Services
Get back to work fast with quick and reliable copier service, reducing downtime and preventing delays.

Preventive Maintenance
Avoid costly breakdowns and unexpected disruptions with proactive maintenance tailored to your devices' needs.

Troubleshooting and Diagnostics
Identify and fix issues before they escalate, keeping your equipment operating at peak performance.

Service Contracts
Customized plans that fit your unique business needs, giving you control over service costs and coverage.

The Impact of Your Copier Service Agreement on Business Success
Choosing the right copier service agreement can mean the difference between smooth operations and costly disruptions. With Fraser's tailored solutions, you'll experience:
- Reliable equipment that keeps your team productive and on track
- Minimal downtime so your business can keep running efficiently
- Peace of mind knowing your service needs are covered with no hidden costs.
Businesses that partner with us are at a distinct advantage - saving time, reducing stress and keeping operations on track - all while lowering their total cost of ownership.
Download our Ultimate Buyer's Guide to Printers, Copiers and Copier Dealers to learn how to make the best choice for your company.
What's Included in a Copier Service Agreement?
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Unlimited Service Calls
Via phone, email or portal
Support when you need it, how you need it. Whether remote or onsite, we're just a call away to resolve any issues.

Comprehensive Coverage
No unexpected costs
No hidden fees or unexpected costs. Enjoy complete coverage, including parts, labor and supplies (excluding paper and staples).

Guaranteed Response Time
Four-hour response guarantee
No more waiting around for your service technician. With our four-hour response time, we'll get your systems back up and running fast.
*Optional add-ons include waste toner containers and freight coverage for supplies.
Our customizable contracts ensure you only pay for what you need, with no unnecessary extras.
Why Choose Fraser for Copier Service?
- Unmatched Expertise: Decades of experience with Sharp, Canon and Lexmark devices. The average tenure of our technicians is more than 8 years!
- Factory-Certified Technicians: Our technicians are factory-certified and receive more than 125 hours of training annually to stay updated on the latest technologies.
- Award-Winning Service: Our service department is proud to be recognized as a Sharp Triple A Platinum Service Provider, a distinction awarded to only 18 dealerships across the country.
- Fast Response Time: Minimize downtime with our guaranteed four-hour response time. With a 93% first call fix rate, we get you back up and running quickly.
- Customer-Centric Approach: Our Net Promoter Score of 94.5 reflects our commitment to excellence.

Award-Winning Service
Our Sharp and Canon factory-certified technicians are here for all of your service needs.

NPS Score of 94.5
95 out of 100 customers would recommend Fraser to a friend or colleague.

Maximum Uptime
With a 93.1% First Call Fix Rate, we provide proactive service that keeps your print fleet running.

Advanced Security
With the most advanced security features, we work to keep your data safe and protected.
What Our Clients Say
Don't take our word for it! Check out what our customers have to say!

Your technicians are awesome! They come in with a smile and a happy attitude. The service was very fast, and the tech was courteous and respectful. He even showed me how to fix the problem should it happen again, which really saved us time. Thanks for such a great experience.
Practice Administrator
Regional Health System

The technician was exceptional! He always explains things to us in a language that we can understand and is very helpful to us in answering our questions and concerns. We really appreciate that. We would absolutely recommend Fraser to any business.
Office Manager
Local Church

The folks who answer the phone are kind and pleasant. They created a ticket, and my tech was dispatched in minutes. I appreciate this level of service. The technician always goes above and beyond to take care of little maintenance items to keep our devices running smoothly. Thank you!
Director of Operations
Regional Manufacturing Company
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