WHAT OUR CUSTOMERS ARE SAYING
Our technician is extremely polite and very service-focused. It is so uncommon in this day and age to see people who love their job as much as he does. Fraser has one of the best teams of workers that I see – everyone gets along well, and everyone stays at the company for a long time. They love where they work. Our technician sets an all-new example and takes a great deal of pride in what he does.
Our technician was great! Recognized the problem right away and had the replacement parts in his car. He had me back up and running in no time. I am very pleased with the service I received, thank you!
Our technician is onsite within a HALF HOUR of our email request for service. He was very thorough in explaining the causes of the error message and suggested creating a log of the instances should the problem arise in the future.
Thank you so much for your very prompt service. It was Holy Week and we have A LOT of copying to do. The last thing I needed was the copier to conk out on me. Your response time was incredibly fast. Our technician is always knowledgeable and efficient. He did a complete maintenance, and we have no squeaking or muddy looking copies since. Thank you!
Great job as always! Whether calling for service or supplies, your representatives are great, and I get what I need in a very timely manner. Thanks for a job well done everyone!
The Remote Installation was great! The specialist understood that I was not technical, and he made the install seamless. When we did hit a snag, he was right on it with our IT consultant and the issue was quickly resolved. Excellent experience!
Everyone at Fraser has jumped on any question I have had, and I appreciate that. Things can get complicated really quickly, but they put me at ease and help me out each and every time.