WHAT OUR CUSTOMERS ARE SAYING
The quality of your product, service and personnel support each other. Help was provided when we had an issue, and that’s what counts. Our sales rep helped us when we ran out of toner and were on a deadline for a project. All of your staff is pleasant to deal with, and we thank you so much for your excellent service.
The technicians are always very thorough when they come to service our equipment. They are friendly and courteous, taking time to explain what is wrong and what is needed to fix it properly. I would recommend Fraser to anyone who needs business technology assistance.
I always receive excellent service from Fraser whether it is for service or ordering supplies. Fraser is the BEST!
I just want to say how pleased I am with the service we receive. Your supply representative was awesome in handling the request on the phone, and got someone out to us right away. The technician who came was very nice and extremely thorough. Thank you for your great service!
Our technician as onsite within a HALF HOUR of our email request for service. He was very thorough in explaining the causes of the error message and suggested creating a log of the instances should the problem arise in the future.
I don’t normally give all 10s on these surveys, but I have no choice here, since everyone deserves it. I already have my toner. My questions were all answered and when I was wondering if I should order toner now or wait, the representative didn’t push me to order, she just helped me decide. Great service all the way down the line!!!