CAREERS

At Fraser Advanced Information Systems, our company-wide commitment to excellence is above all.  Our commitment is more than just a written guarantee, it’s the lifeline of the company – to provide superior customer satisfaction.

We are seeking out highly motivated individuals who excel in a team environment, are devoted to customer satisfaction, have an entrepreneurial spirit and want to share their skills and talents, while growing professionally and personally with the company.

We believe in not only service after the sale, but to exceed in every level in the relationship building process.  Our 170-plus member team commits to the same goal for the customer.

Whether in sales, service, technology or administration, all of our team members help area businesses by successfully navigating the Internet of Things in the digital transformation of business as they work towards a Smart Office.  This includes the creation of a technology roadmap, capitalizing on our Global Support Center and utilizing Fraser’s Smart Tool Set­™.

Benefits include:

• Competitive compensation, salary plus unlimited commissions
• Company paid trips, awards, incentives and promotions
• Professional environment with opportunities for advancement based on performance
• Outstanding training programs with industry leaders
• Comprehensive benefits package including medical, dental, vision, life and disability insurance, vacation, paid holidays, 401k with company match, telemedicine program and expense reimbursement

Fraser helps many goal-oriented professionals achieve and surpass their targets through industry-leading training, a fun work environment and a very rewarding compensation program.  Customer commitment is evidence in Fraser’s Net Promoter Score of 91.7, showing our customers’ satisfaction in our products and services, well above industry and national averages.  With 1.1 billion prints managed annuall, Fraser employees constantly strive for excellence and have a passion for success.

To apply, click here.

Fraser Advanced Information Systems has been named to the PA Best Places to Work list for 2020. Being named as a PA Best Place to Work is a very prestigious honor presented to only a small group of companies across the state. We are honored to be part of such an impressive list.

The Senior Systems Engineer serves as the senior technical staff member for ImagEze project and systems engineering group as well as a technical expert for customer-facing solutions. Provide mentorship and guidance to junior team members and act as a direct representative of the Director of Managed Services. 

Duties and Responsibilities:

• Assist all customers with achieving their business technology goals through engineering excellence and professionalism
• Document designs and policies associated with system infrastructure
• Work with network infrastructure (routers, switches, etc.) including WAN operations, firewall and wireless technologies
• Mentor junior members of the engineering team as appropriate
• Work in the field at several locations per day with customers

Business/Professional/Technical Skills

• Support and build a Windows 2012/2016 infrastructure including Active Directory, DNS, WINS, DHCP, File/Print, IIS, RADIUS, WSUS and terminal services (Citrix)
• Maintaining and designing Exchange, SQL, WSS/MOSS, SharePoint environment and other big iron Microsoft services
• Implement unfamiliar/new technologies from third parties
• Spam filtering either through a SaaS solution or other means
• Backup and recovery of systems via third party or native tools, including archiving to media such as tape, disk and cloud
• Troubleshooting network issues from a server/desktop perspective
• Exchange 2010/2013/Exchange Online Office 365, including implementation and support of a highly available messaging infrastructure
• Professional appearance and presentation
• Effectively carry out job-related instructions with or without supervision
• Exercising sound judgment when evaluating situations and offering positive suggestions
• Maintaining acceptable attendance/punctuality standards
• Maintaining quality and quantity work standards
• Respond to inquiries and/or complaints in a timely and professional manner

Qualifications

• BS/BA in computer science, engineering or relevant field; MS/MA a plus
• Minimum seven (7) years experience in IT or related field
• Experience in analysis, implementation and evaluation of IT systems and their specifications
• Sound understanding of computer systems (hardware/software), networks, etc.
• Excellent organizational and leadership skills
• Outstanding communication skills
• Ability to work as a productive member of a thriving team
• Ability to coordinate multiple tasks simultaneously
• Demonstrated capability to achieve results under pressure
• Manage time effectively according to priorities
• Valid driver's license with a clean history including auto insurance

Fraser offers

• Competitive salary and benefits
• Company awards, incentives and promotions
• Professional environment with opportunities for advancement based upon performance
• Comprehensive benefits package including medical, dental, vision, life and disability insurances, paid vacation, paid holidays, 401k with company match

Learn More or Apply

Fraser Advanced Information Systems has been named to the PA Best Places to Work list for 2020. Being named as a PA Best Place to Work is a very prestigious honor presented to only a small group of companies across the state. We are honored to be part of such an impressive list.

The Set-Up and Refurbishing Technician works with the Logistics Team to set up new devices, refurbish used equipment and thoroughly test all functions to ensure there are no issues.

Duties and Responsibilities:

• Receive straight orders and remove all packing materials, install various options, add toner and developer
• Test and adjust equipment to obtain the best copy quality
• Troubleshoot and correct problems when necessary
• Complete required paperwork and prepare equipment for delivery to customers
• Disassemble and rebuild used multifunction equipment to manufacturers' specifications on an as-needed basis to restock parts inventory
• Thoroughly test all equipment, check over and clear each component and replace any worn parts
• Receive equipment that customers carry in for service

Qualifications

• Outstanding written and verbal communication skills
• Technical school or military electronic experience preferred
• Mechanical and electrical aptitude
• Ability to lift, push, pull up to 30 pounds frequently and occasionally 50 pounds
• Ability to work well under pressure

Fraser offers

• Competitive salary and benefits
• Company awards, incentives and promotions
• Professional environment with opportunities for advancement based upon performance
• Comprehensive benefits package including medical, dental, vision, life and disability insurances, paid vacation, paid holidays, 401k with company match

Learn More or Apply

Fraser Advanced Information Systems has been named to the PA Best Places to Work list for 2020. Being named as a PA Best Place to Work is a very prestigious honor presented to only a small group of companies across the state. We are honored to be part of such an impressive list.

The Marketing Assistant/Videographer will be responsible for the organization and implementation of marketing activities, with a focus on videography, within the company's portfolio of products and services as directed by the Marketing Manager. This position requires a self-starter with communication and project management skills.

Duties and Responsibilities:

• Create professional, engaging video content to promote Fraser's breadth of services across all service lines; create video content for internal communications to employees and stakeholders
• Produce the Deal a Day report on a daily basis for sales
• Assist with data entry, clean up, reporting and other administrative tasks within the Hubspot Marketing Automation Platform
• Create and manage engaging content for the company's internal communications across a platform of screens throughout all locations
• Assist with event coordination of various company functions including sales meetings, customer-facing events, company philanthropic efforts and other events as needed
• Disseminate new materials from manufacturing partners to the salesforce and provide updated information on new products and services as needed
• Order collateral and business cards as needed for employees via printer portal
• Manage and update the sales section of the company portal to ensure all materials available to salesforce are relevant and easily accessible
• Ensure various messaging stays in alignment with the overall Fraser corporate brand
• Assist Marketing Manager with other duties as assigned

Qualifications

• Associate or Bachelor Degree in Marketing or related field; credit towards degree with graduation date acceptable
• Effective working knowledge of video editing software (Adobe Premiere Pro) and graphic design software (Adobe Creative Suite including Photoshop, Illustrator, InDesign, etc.) as well as graphic creation programs such as Canva and Adobe Spark
• Ability to deal with overlapping demands and deadlines
• Ability to prioritize tasks and handle adequate follow up so that demands and deadlines are met
• Strong attention to detail to maintain accuracy of information and documentation produced
• Strong organizational and communication skills - both verbal and written
• Ability to move tasks through a process, yet change, be flexible and start over
• Ability to work with a variety of people to handle tasks and get them completed
• Creative thinker who can generate innovative ideas and partner effectively with others
• Valid driver's license required as minimal local travel is required
• Ability to lift, push, pull up to 30 pounds

Fraser offers

• Competitive salary and benefits
• Company awards, incentives and promotions
• Professional environment with opportunities for advancement based upon performance
• Comprehensive benefits package including medical, dental, vision, life and disability insurances, paid vacation, paid holidays, 401k with company match

Learn More or Apply

Fraser Advanced Information Systems has been named to the PA Best Places to Work list for 2020. Being named as a PA Best Place to Work is a very prestigious honor presented to only a small group of companies across the state. We are honored to be part of such an impressive list.

The Production Specialist is directly responsible for selling the full portfolio of production solutions. Their responsibility is to work cohesively with sales managers and account executives to sell to current customers as well as find new opportunities. They are to provide expert industry experience, allowing them to bring value to business owners in this unique and growing area of business.

Duties and Responsibilities:

• Expand the production portfolio through the development of a targeted customer strategy that includes customer segmentation, customer awareness activities and establishing customer relationships.
• Educate current accounts and work in tandem with sales managers and account executives to gain credibility and consideration to further the sale.
• Prepare and present benchmark demonstrations, proposals and value propositions within accounts, utilizing product and/or technical resources as needed.
• Develop strategies to gain new opportunities including reference selling.
• Maintain records of all account activity within provided sales database and CRM tool. Serve as the first line of contact with clients in the creation and maintenance of accurate paperwork on each sale.

Qualifications

• Minimum five (5) years of business to business sales experience
• Minimum two (2) years in Digital Production Print and Solutions sales experience
• 4-year college degree or equivalent experience in a related field
• Self-driven, energetic, confident personality with the ability to manage and prioritize multiple diverse priorities
• Proven computer skills and advanced proficiency in Excel, Word, PowerPoint and Microsoft Outlook
• Excellent written and oral communication skills
• Laser focus on customer service
• Ability to have a flexible work schedule
• Ability to push, pull up to 25 pounds
• Valid driver's license as 75% regional area travel is required

Fraser offers

• Competitive salary and benefits
• Company awards, incentives and promotions
• Professional environment with opportunities for advancement based upon performance
• Comprehensive benefits package including medical, dental, vision, life and disability insurances, paid vacation, paid holidays, 401k with company match

Learn More or Apply

Fraser Advanced Information Systems has been named to the PA Best Places to Work list for 2020. Being named as a PA Best Place to Work is a very prestigious honor presented to only a small group of companies across the state. We are honored to be part of such an impressive list.

The goal of Fraser's Sales Executive of Premium Services is to achieve 100% of the monthly sales plan through the sale of our Smart Support Services.

Duties and Responsibilities:

• Apply sales skills and knowledge as they relate to the sales of office equipment technology in order to achieve 100% of their assigned quota.
• Maintain client files on a consistent basis
• Complete other business or client lists as requested by the manager, including targeted clients, targeted products, etc.
• Participate in and be a contributing member of the customer support team and uphold the company's core values.
• Develop expertise, skills and knowledge by attending ongoing training classes when scheduled and exhibit a commitment to learning new products.
• Assist team members as requested by manager such as assistance with team or individual training.

Qualifications

• 1-2 years or entry-level sales experience

• Strong phone skills

• Have a passion to deliver results

• Must have the ability to create prospect/client interest

• Have exceptional communication skills including listening, analysis and presentations

• Must maintain a valid drivers license

• Ability to lift, push, pull 30 pounds

• Ability to be a self-starter, self-motivator and deal with rejection

Fraser offers

• Competitive salary and benefits
• Company awards, incentives and promotions
• Professional environment with opportunities for advancement based upon performance
• Comprehensive benefits package including medical, dental, vision, life and disability insurances, paid vacation, paid holidays, 401k with company match

Learn More or Apply

romptFraser Advanced Information Systems is seeking a Customer Success Manager as we grow our services business. This role is an exciting opportunity for someone with impeccable customer service skills to help create outstanding customer experiences for our clients at every interaction.  In this position, you will work directly with customers to solve their challenges seamlessly and drive process improvement.

Responsibilities

• Manage the customer success process once a sales order is submitted.
• Coordination with logistics and implementation.
• Onboard new customers and train their staff once implementation is completed.
• Develop success plans to help customers reach both short- and long-term goals.
• Take ownership of the customer advocacy role, communicating back to sales, marketing, service desk and product teams the voice of the customer to address gaps in our services that impact the success of our customers.
• Identify opportunities for process improvement in onboarding and other customer engagement interactions.
• Work closely with our service desk and engineering teams to ensure prompt resolution of issues.
• Proactively talk with customers to ensure that they are receiving the most value from their services.
• Analyze data and trends to engage with customers proactively.
• Conduct quarterly business reviews with customers to ensure we are providing value and understanding their current and future needs.
• Establish a community of referenceable customers and Fraser brand advocates.

Qualifications

• Bachelor's degree or related job experience
• Three or more years experience as an account manager or customer success manager
• Strong communications skills, both written and verbal
• Ability to provide strategic thinking
• Exceptionally high level of attention to detail
• Excellent and proven time management skills
• Strong problem-solving skills and the ability to make sound decisions
• Ability to lift, push and/or pull 30 lbs.
• Valid driver's license - 75% local travel

Fraser offers a competitive compensation package that includes:

• Competitive compensation plus unlimited commissions
• Company awards, incentives and promotion
• Comprehensive benefits package including medical, dental, vision, life and disability insurances, vacation, paid holidays, 401k with company match and expense reimbursement
• Long term career opportunities in a fun and positive team environment

To apply, click here!

Fraser Advanced Information Systems is seeking an individual to manage our Smart Connect Team. The Smart Connect Team Manager analyzes our supply profitability using industry software along with customer demands, usage, supply yield and contracts. This position also monitors the daily activities of the Smart Connect Team to ensure clients are having an outstanding customer experience. 

Responsibilities

• Maintain relationships concerning all aspects of industry software to ensure the accuracy of information and increase revenue.
• Train account executives on the benefits and utilization of industry software.
• Audit the dispatch board to ensure department benchmarks are achieved; territory integrity is maintained; calls are completed within the four-hour response time and limit two calls left on the board.
• Understand, analyze and problem solve on data from industry software databases in addition to customer feedback to identify cost-reducing strategies.
• Analyze profitability reports.
• Understand and review service and supply alerts, invoices and survey responses.
• Create executive quarterly client reports and attend meetings with account executives.
• Ability to meet with customers to discuss toner usage, current contract terms, usage and to "right-size" customers in contract with  increased bases where applicable.
• Develop and maintain accurate stock levels for major accounts based on usage and supply yields.
• Manage toner recycling program.
• Meet Smart Connect Contract revenue goal.
• Monitor all daily activities of the supply and dispatch department
• Conduct monthly one-on-one meetings with team members to provide feedback and brainstorming sessions concerning customer experience, supplies, dispatch and shipping.
• Work with Team Leaders and Managers to collaborate on improving processes and reducing inefficiencies.
• Conduct team member reviews.
• Attend management meetings and training.
• Report performance indicators to upper management team.
• Promote the Fraser culture and core values throughout the organization.

Qualifications

• Bachelor's degree in business administrator or related field
• Three+ years of experience in related field in a customer service management role
• Excellent interpersonal skills including the ability to work well with others in a supervisory and support staff role
• Superb analytical and problem-solving skills leveraged to proactively improve customer service processes and provide outstanding customer experiences
• Ability to work and make decisions in a fast-paced environments
• Mastery of Microsoft Office, with particular emphasis on Microsoft Excel
• Customer service excellence
• Ability to follow a prescribed process
• Outstanding attention to detail and accuracy in reporting
• Sound judgement and ability to think on one's feet
• Organizational skills
• Meticulous follow-up on all transactions through completion

Fraser offers a competitive compensation package that includes:

• Company awards, incentives and promotions
• Comprehensive benefits package including medical, dental, vision, life and disability insurances, vacation, paid holidays, 401k with company match and expense reimbursement
• Competitive salary and professional environment with opportunities for advancement

To apply, click here!

Fraser Advanced Information Systems Unified Voice Installation Coordinators work hand-in-hand with the Unified Voice Sales Specialists and customers, taking raw data collected from customers and designing, programming and implementing Unified Voice solutions at customer sites.  A good work ethic and comprehension skills are key to this position where you are held accountable to the highest standards for the customer and Fraser.  The most important skill for this position is customer interaction, application design and solution implementation as these are the primary day-to-day activities.  You will be working in a fast-paced environment with the region’s leading business technology company.

Responsibilities

• Complete customer site surveys to determine necessary Unified Voice connectivity and interfacing with ancillary products including paging, door box, fax, WiFi, etc.
• Work with customers to collect data required for program site solution
• Program customer cloud portal, provision hardware and prep for installation
• Coordinate installation of cloud hardware, customer line porting and training onsite
• Respond to occasional remote and onsite adds/changes and service requests
• Share after hours email service requests and remedy coordination with customers
• Other duties as assigned
• Service clients in the Philadelphia, Harrisburg, Lehigh Valley and Berks County areas – heavy regional travel is required and travel is compensated

Qualifications

• Three (3)+ years of experience in telephony application design, programming and installation
• Working knowledge of legacy telephone and paging systems for the purpose of replacement and interconnectivity
• Knowledge and understanding of ethernet data network technology and topology
• Working knowledge of Windows Operating Systems and Microsoft Office applications
• Ability to lift, push and pull up to 30 lbs.
• Associates’ degree or higher education preferred
• Customer service experience required
• Valid driver’s license required

Fraser offers:

• Competitive compensation and salary
• Professional environment with opportunities for advancement based on performance
• Outstanding training program with industry leaders
• Comprehensive benefits package which includes medical, dental, vision, life and disability insurances, paid vacation, paid holidays, 401k with company match, and expense reimbursement

Learn More or Apply!

The Systems Engineer II is an integral part of our Managed IT Services group.  They are responsible for the installation, customization and support of document management solutions, business software and IT services offered by ImagEze, Inc., a wholly-independent subsidiary of Fraser Advanced Information Systems.  Solutions will encompass Microsoft technologies and software including SharePoint and Microsoft Server/Office, as well as network support services.  Data backup and remote network monitoring are critical for success in this role.

Responsibilities

• Installation of hardware and software products at customer locations
• Providing customer technical support for hardware and software products (incoming telephone calls to Global Support Center, e-mail questions/requests and on-site support)
• Testing new product releases to identify and correct problems prior to release
• Installation of server upgrades, releases and updates to existing customers
• Supporting and/or participating in product demonstrations and pre-sales meetings
• Assisting in the specs, preparation and presentation of proposals as required
• Tracking and recording personal billable and non-billable work on a timely basis accurately
• Participating in workshops, webinars and vendor shows to promote Managed IT Service offerings if needed
• Obtain and maintain required technical certifications – this may require off-hours time for study and preparation
• Assisting in the administration of Fraser Advanced Information Systems and ImagEze in-house systems and services as needed

Qualifications

• Education – Bachelor of Science degree in IT or career-related technical certifications preferred
• Experience – 3-5 years in a related position within the IT support field
• Technical Skills:
  • Windows Server Network Administration (2003, 2008, 2012 SBS)
  • Active Directory – Installation, setup, configuration, troubleshooting, Exchange Server 2003/2007/2010
  • Domain Controller/Local Routing Functionality – Installation, setup, configuration, troubleshooting
  • IIS Administration – Website service troubleshooting and planning
  • TCP/IP Protocol – Subnetting, configuration, troubleshooting
  • Server Hardware and Software – Installation, setup and configuration
  • Problem resolution and analysis
  • Remote and on-site customer network support
  • Planning, migration, deployment and customization
  • Desktop/User Support (XP, Vista, Windows 7, 10)
  • SharePoint Services 2.0 | 3.0; SharePoint 2010 Server
  • ISA Server
  • SQL Server (2005, 2008, 2012 Express)
  • Backup software – Axcient and Barracuda
  • Microsoft Office Professional Suite – Word, Excel, PowerPoint, Access, Visio, Outlook
  • Test engineering
  • Testing hardware and software expertise – testing on all Windows Operating Systems
  • Familiarity with Windows installation procedures, file locations, registry properties
  • Creating test environments (laboratories, virtual and physical test hardware)
  • Network management and support – some knowledge of modems, routers, terrestrial/wireless services
• Professional Skills:
  • Strong client-facing communication skills – both written and verbal – with a focus on customer services
  • Effectively and efficiently carry out written and verbal job-related instructions with or without supervision
  • Exercise sound judgement when evaluating situations, offering positive suggestions and making decisions
  • Respond to inquiries and/or complaints in a timely and professional manner
  • Work under pressure typically associated with this type of position
  • Professional appearance and presentation
  • Valid driver’s license

Benefits

• Competitive compensation
• Company incentives and promotions
• Professional environment with opportunities to grow and advance based on performance
• Outstanding training program with industry leaders
• Comprehensive benefits package including medical, dental, vision, life and disability insurances, paid vacation, paid holidays, 401k with company match and expense reimbursement

Click here to apply!

At Fraser Advanced Information Systems, our company-wide commitment to excellence is above all.  Our commitment is more than just a written guarantee; it is the lifeline of the company – to provide a superior customer experience.

We are seeking out highly motivated individuals who excel in fast-paced team environments, are devoted to a positive customer experience, have an entrepreneurial spirit and a passion for technology, collaboration and create problem solving.  Interns actively contribute to meaningful projects and work closely with a mentor and team.

We have internship opportunities in sales, information technology, business administration and accounting areas.  We are also open to providing internship experiences in other fields such as logistics and service technician work.

Responsibilities

• Paid internship
• Flexible schedule for students
• Work on increasingly challenging and engaging real-world projects
• Outstanding training with industry leaders
• Gain valuable industry knowledge
• Attend meetings, events and other networking opportunities
• Professional environment with opportunities for advancement based on performance

Learn More or Apply!

Fraser Advanced Information Systems’ Managed Print Services (MPS) Specialists are experienced professionals with demonstrated ability to successfully grow current accounts and gain market share.  Having an excellent reputation for providing outstanding service after the sale in a B2B, technology-based role, MPS Specialists help area businesses in their success by providing solutions to gain control of processes and costs, automate steps, boost productivity and improve document security and environmental sustainability.  We are looking for regional players in the Reading, Philadelphia and Harrisburg areas.

Responsibilities

• Build and manage account plans with Account Executives and Sales Managers to expand our MPS market share
• Integrate with sales team for lead generation as well as quarterly business reviews for cross sales
• Conduct needs assessments to identify opportunities and pain points
• Professionally present and demonstrate all product lines on a solutions-benefit basis
• Perform fleet assessments and create reports and proposals for MPS opportunities
• Educate and inform external and internal customers on program benefits
• Perform post-sale follow-up and account management
• Apply knowledge of the document workflow, MPS industry, including changes, new developments and competition
• Understand all parts of the sales cycle with special emphasis on consultative selling and closing business
• Management of printer service contracts
• Achieve monthly and yearly sales quota targets

Qualifications

• 3+ years of business-to-business solutions sales or project management experience – office technology industry experience preferred
• Work autonomously while demonstrating excellent time management skills with meticulous organization
• Consultative selling skills
• Strong client-facing skills specifically working with executives, owners and/or decision makers
• Excellent verbal and written communication skills as well as strong computer literacy including Microsoft Office and Sales Activity Management Systems
• Valid driver’s license required

Benefits

• Competitive compensation salary plus unlimited commissions
• Company paid trips, awards, incentives and promotions
• Professional sales environment with opportunities for advancement based on performance
• Outstanding sales training program with industry leaders
• Comprehensive benefits package including medical, dental, vision, life and disability insurances, vacation, paid holidays, 401k with company match and expense reimbursement.

Learn More or Apply

Fraser Advanced Information Systems Delivery Drivers/Installers are experienced professionals with demonstrated abilities to successfully deliver equipment in a timely and safe manner.  Having an excellent reputation for providing outstanding service after the sale, our drivers are responsible for working with the sales offices to ensure their delivery needs are met and customers are satisfied.  This position works out of our Regional Training and Logistics Center in Reading, PA.

Responsibilities

• Write the manifest for the day’s run and see that supervisor and sales managers receive a copy
• Responsible for equipment loaded on the truck and securing equipment safely with straps
• Making decisions on best method of delivery and delivering equipment to the customer in a polite, courteous and professional manner that best represents Fraser
• Install devices based on customer specifications and ensure the delivery process exceeds customer expectations
• Complete paperwork accurately including serial numbers and copy counts and ensure paperwork is delivered to the correct people

Qualifications

• Clean and valid driver’s license
• Delivery and driving experience preferred
• Ability to push/pull/lift 65 pounds frequently
• Outstanding customer service skils
• Exceptional problem solving skills and the ability to think on one’s feet
• Technology savvy
• Able to work well with set deadlines and time constraints

Fraser offers:

• Competitive compensation and benefits package including medial, dental, vision, life and disability insurances, vacation, paid holidays, 401k with company match and more
• Comprehensive training
• Industry-experienced and tenured management
• Long-term career opportunities
• Opportunity to work within a positive team environment

Learn More or Apply

Field Service Engineers/t=Technicians are vital members of the Fraser team. Technicians provide fast and effective service for our customers for Sharp, Canon, HP, Lexmark and Muratec. They are responsible for the repair and maintenance of digital multifunction machines at the customer’s location. A good work ethic and troubleshooting skills are key to this position where you are held accountable to the highest standards for the vendor and Fraser. The most important skill for this position is customer service, and customer interaction is primarily the day-to-day activity. You will be working in a fast-paced industry with the region’s leading business technology solutions firm. This is a great opportunity for technically savvy, independent and hardworking individuals that are looking for personal and professional growth.

Responsibilities

• Set up and installation of new equipment at client locations
• Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on assigned equipment
• Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed
• Exhibits professional appearance and demeanor at all times
• Maintains productive, professional relationship with all company personnel
• Is positive and a contributing team member
• Responsible for maintaining a “car stock” inventory

Fraser offers initial 90-Day training for personal and professional growth along with career action plans. We also provide factory certifications which include ongoing education throughout your career. Training is done onsite in Fraser’s Certified Training Center, headquartered in West Reading, PA and offsite training with vendors. Fraser’s service technicians are provided with 150 ongoing training hours per year. Fraser prides itself on service after sale; shadowing on customer sites is an essential key in our training process.

Qualifications

• Outstanding customer service skills
• Ability to interact positively with customers on a daily basis
• Stellar troubleshooting and time management skills
• Experience with electronics and/or mechanical equipment repair
• High school diploma required; Associates degree or STEM education preferred
• Valid driver’s license

Fraser offers:

• Comprehensive training
• Competitive compensation package including salary and benefits
• Industry experienced and tenured management
• Long term career opportunities
• Factory certifications
• Opportunity to work within a positive team environment
• Company vehicle
• Surface PC for all service technicians

Learn More or Apply

Fraser Advanced Information Systems Account Executives are experienced sales professionals with demonstrated ability to successfully grow current accounts and gain new market share. Having an excellent reputation for providing outstanding service after the sale in a B2B, technology-based role, Account Executives help area businesses be successful by navigating the Internet of Things, setting a technology roadmap, capitalizing on the Global Support Center and utilizing the Smart Tool Set!

Responsibilities

• Drive sales revenue and market share by managing a territory and developing new business to achieve quota
• Prospecting new clients through cold and warm lead generation
• Selling Fraser’s portfolio of technology solutions and services including products from Canon, Sharp, Lexmark and more
• Develop strong relationships and work with clients to identify and understand their objectives and align our products and services
• Execute proposals, presentations, product demonstrations and coordinating the terms of the sale

Qualifications

• Demonstrated fearless cold calling, prospecting and closing of sales
• Strong client-facing skills with a consultative approach
• Strong entrepreneurial spirit and goal-driven focus with the ability to work autonomously and manage time wisely
• 2-5 years experience in B2B outside sales
• A valid driver’s license is required
• Ability to lift, push and pull thirty pounds

Fraser offers

• Competitive compensation salary plus unlimited commissions
• Company paid trips, awards, incentives and promotions
• Professional sales environment with opportunities for advancement based upon performance
• Outstanding sales training program with industry leaders
• Comprehensive benefits package including medical, dental, vision, life and disability insurances, paid vacation, paid holidays, 401k with company match and expense reimbursement

Fraser helps many goal-oriented sales professionals achieve and surpass their ambitions through industry-leading training, a fun, collegial work environment and a very rewarding compensation program.  We welcome the opportunity to discuss what your next successful years in your career could look like here at Fraser.

Learn More or Apply

Fraser Advanced Information Systems Account Executives are experienced sales professionals with demonstrated ability to successfully grow current accounts and gain new market share. Having an excellent reputation for providing outstanding service after the sale in a B2B, technology-based role, Account Executives help area businesses be successful by navigating the Internet of Things, setting a technology roadmap, capitalizing on the Global Support Center and utilizing the Smart Tool Set!

Responsibilities

• Drive sales revenue and market share by managing a territory and developing new business to achieve quota
• Prospecting new clients through cold and warm lead generation
• Selling Fraser’s portfolio of technology solutions and services including products from Canon, Sharp, Lexmark and more
• Develop strong relationships and work with clients to identify and understand their objectives and align our products and services
• Execute proposals, presentations, product demonstrations and coordinating the terms of the sale

Qualifications

• Demonstrated fearless cold calling, prospecting and closing of sales
• Strong client-facing skills with a consultative approach
• Strong entrepreneurial spirit and goal-driven focus with the ability to work autonomously and manage time wisely
• 2-5 years experience in B2B outside sales
• A valid driver’s license is required
• Ability to lift, push and pull thirty pounds

Fraser offers

• Competitive compensation salary plus unlimited commissions
• Company paid trips, awards, incentives and promotions
• Professional sales environment with opportunities for advancement based upon performance
• Outstanding sales training program with industry leaders
• Comprehensive benefits package including medical, dental, vision, life and disability insurances, paid vacation, paid holidays, 401k with company match and expense reimbursement

Fraser helps many goal-oriented sales professionals achieve and surpass their ambitions through industry-leading training, a fun, collegial work environment and a very rewarding compensation program.  We welcome the opportunity to discuss what your next successful years in your career could look like here at Fraser.

Learn More or Apply

Fraser Advanced Information Systems Account Executives are experienced sales professionals with demonstrated ability to successfully grow current accounts and gain new market share. Having an excellent reputation for providing outstanding service after the sale in a B2B, technology-based role, Account Executives help area businesses be successful by navigating the Internet of Things, setting a technology roadmap, capitalizing on the Global Support Center and utilizing the Smart Tool Set!

Responsibilities

• Drive sales revenue and market share by managing a territory and developing new business to achieve quota
• Prospecting new clients through cold and warm lead generation
• Selling Fraser’s portfolio of technology solutions and services including products from Canon, Sharp, Lexmark and more
• Develop strong relationships and work with clients to identify and understand their objectives and align our products and services
• Execute proposals, presentations, product demonstrations and coordinating the terms of the sale

Qualifications

• Demonstrated fearless cold calling, prospecting and closing of sales
• Strong client-facing skills with a consultative approach
• Strong entrepreneurial spirit and goal-driven focus with the ability to work autonomously and manage time wisely
• 2-5 years experience in B2B outside sales
• A valid driver’s license is required
• Ability to lift, push and pull thirty pounds

Fraser offers

• Competitive compensation salary plus unlimited commissions
• Company paid trips, awards, incentives and promotions
• Professional sales environment with opportunities for advancement based upon performance
• Outstanding sales training program with industry leaders
• Comprehensive benefits package including medical, dental, vision, life and disability insurances, paid vacation, paid holidays, 401k with company match and expense reimbursement

Fraser helps many goal-oriented sales professionals achieve and surpass their ambitions through industry-leading training, a fun, collegial work environment and a very rewarding compensation program.  We welcome the opportunity to discuss what your next successful years in your career could look like here at Fraser.

Learn More or Apply

Fraser Advanced Information Systems Account Executives / Outside Sales Representatives are experienced sales professionals with demonstrated ability to successfully grow current accounts and gain new market share.

Responsibilities

• Drive sales revenue and market share by managing a territory to achieve quota
• Prospecting new clients through cold and warm lead generation.
• Selling Fraser’s portfolio of technology solutions and services including products from Canon, Sharp, Muratec, 3D Systems and more.
• Work with clients to identify and understand their objectives and align our products and services with those needs.
• Develop strong relationships with clients and consistently deliver quality customer support.
• Execute proposals, presentations, product demonstrations and coordinating the terms of the sale.

Learn More or Apply

Fraser Advanced Information Systems entry level account executives are aspiring sales professionals, eager to learn the business technology industry and best-selling tactics to grow current accounts and gain new market share.

Responsibilities

• Drive sales revenue and market share by managing a territory and developing new business to achieve quota
• Prospecting new clients through cold and warm lead generation
• Selling Fraser’s portfolio of technology solutions and services including products from Canon, Sharp, Lexmark and more
• Develop strong relationships and work with clients to identify and understand their objectives and align our products and services
• Execute proposals, presentations, product demonstrations and coordinating the terms of the sale

Qualifications

• Demonstrated fearless cold calling, prospecting and closing of sales
• Strong client-facing skills with a consultative approach
• Strong entrepreneurial spirit and goal-driven focus with the ability to work autonomously and manage time wisely
• 1-2 years experience in B2B outside sales
• A valid driver’s license is required
• Ability to lift, push and pull thirty pounds

Fraser offers

• Competitive compensation salary plus unlimited commissions
• Company paid trips, awards, incentives and promotions
• Professional sales environment with opportunities for advancement based upon performance
• Outstanding sales training program with industry leaders
• Comprehensive benefits package including medical, dental, vision, life and disability insurances, paid vacation, paid holidays, 401k with company match and expense reimbursement

Fraser helps many goal-oriented sales professionals achieve and surpass their ambitions through industry-leading training, a fun, collegial work environment and a very rewarding compensation program.  We welcome the opportunity to discuss what your next successful years in your career could look like here at Fraser.

Learn More or Apply

Field service technicians are vital members of the Fraser team. Technicians provide fast and effective service for our customers for Sharp, Canon, HP, Lexmark, and Muratec. They are responsible for the repair and maintenance of digital multifunction machines at the customer’s location. A good work ethic and troubleshooting skills are key to this position where you are held accountable to the highest standards for the vendor and Fraser. The most important skill for this position is customer service and customer interaction is primarily the day to day activity. You will be working in a fast-paced industry with the region’s leading business technology and document management solutions firm. It’s a great position for technically savvy, independent and hardworking individuals that are looking for personal and professional growth.

Fraser offers initial 90-Day training for personal and professional growth along with career action plans. We also provide factory certifications which include ongoing education throughout your career. Training is done onsite in Fraser’s Certified Training Center, headquartered in West Reading, PA and offsite training with vendors. Fraser’s service technicians are provided with 150 ongoing training hours per year. Fraser prides itself on service after sale; shadowing on customer sites is an essential key in our training process.

Learn More or Apply

Field service technicians are vital members of the Fraser team. Technicians provide fast and effective service for our customers for Sharp, Canon, HP, Lexmark, and Muratec. They are responsible for the repair and maintenance of digital multifunction machines at the customer’s location. A good work ethic and troubleshooting skills are key to this position where you are held accountable to the highest standards for the vendor and Fraser. The most important skill for this position is customer service and customer interaction is primarily the day to day activity. You will be working in a fast-paced industry with the region’s leading business technology and document management solutions firm. It’s a great position for technically savvy, independent and hardworking individuals that are looking for personal and professional growth.

Fraser offers initial 90-Day training for personal and professional growth along with career action plans. We also provide factory certifications which include ongoing education throughout your career. Training is done onsite in Fraser’s Certified Training Center, headquartered in West Reading, PA and offsite training with vendors. Fraser’s service technicians are provided with 150 ongoing training hours per year. Fraser prides itself on service after sale; shadowing on customer sites is an essential key in our training process.

Learn More or Apply

Field service technicians are vital members of the Fraser team. Technicians provide fast and effective service for our customers for Sharp, Canon, HP, Lexmark, and Muratec. They are responsible for the repair and maintenance of digital multifunction machines at the customer’s location. A good work ethic and troubleshooting skills are key to this position where you are held accountable to the highest standards for the vendor and Fraser. The most important skill for this position is customer service and customer interaction is primarily the day to day activity. You will be working in a fast-paced industry with the region’s leading business technology and document management solutions firm. It’s a great position for technically savvy, independent and hardworking individuals that are looking for personal and professional growth.

Fraser offers initial 90-Day training for personal and professional growth along with career action plans. We also provide factory certifications which include ongoing education throughout your career. Training is done onsite in Fraser’s Certified Training Center, headquartered in West Reading, PA and offsite training with vendors. Fraser’s service technicians are provided with 150 ongoing training hours per year. Fraser prides itself on service after sale; shadowing on customer sites is an essential key in our training process.

Learn More or Apply

Fraser Advanced Information Systems New Business Development Consultants are sales professionals, eager to learn the business technology industry and best-selling tactics to gain new market share. Having an excellent reputation for providing outstanding service after the sale in a B2B, technology-based role, New Business Consultants help area businesses be successful by navigating the Internet of Things, setting a technology roadmap, capitalizing on the Global Support Center and utilizing the Smart Tool Set!

Responsibilities

• Drive sales revenue and market share by cold calling and prospecting for new business
• Research prospective clients
• Setting Appointments for Account Executives
• Prioritize and document prospects in a 30-60-90 day format and build a pipeline
• Work with new clients to identify and understand their objectives
• Develop strong talk track to increase qualified opportunities

Qualifications

• Demonstrated fearless cold calling, prospecting and appointment setting skills
• Entrepreneurial spirit and goal-driven focus
• Ability to work autonomously and demonstrate excellent time management skills
• High school diploma required; bachelor’s degree preferred
• A valid driver’s license is required

Benefits

• Competitive compensation salary plus unlimited commissions
• Company incentives, awards and promotions
• Professional services environment with opportunities for advancement based on performance
• Comprehensive benefits package including medical, dental, vision, life and disability insurances, paid vacation, paid holidays, 401k with company match and expense reimbursement

Fraser helps many goal-oriented sales professionals achieve and surpass their ambitions through industry-leading training, a fun, collegial work environment and a very rewarding compensation program.

We welcome the opportunity to discuss what the next successful years in your career could look like at Fraser.

Learn More or Apply