CAREERS

LEARN. EDUCATE. INNOVATE. CREATE THE CAREER YOU’VE ALWAYS WANTED

Careers 2018-02-13T17:54:22+00:00

BENEFITS

Fraser has a lot to offer. We are a progressive and growing company, offering competitive salaries and extensive benefits to our valued employees. Please review the job postings below or contact us for more information about Fraser’s outstanding benefits.

An Equal Opportunity Employer, Fraser is proud to offer its employees:

Sales

  • Better than industry salary and compensation

  • Unlimited commissions

  • New business commission incentives
  • Company paid trips, awards, incentives and promotions
  • Professional sales environment with opportunities for advancement based on performance
  • Outstanding sales training program with industry leaders
  • Comprehensive benefits package which includes medical, dental, vision, life and disability, vacation, paid holidays, 401k with company match, and expense reimbursement

Service

  • Comprehensive training
  • Attractive salary and compensation package
  • Comprehensive benefits package which includes medical, dental, vision, life and disability, vacation, paid holidays, 401k with company match, and expense reimbursement

  • Industry experienced and tenured management
  • Long-term career opportunities
  • Factory certification
  • Opportunity to work within a positive team environment
  • Company vehicles
  • Surface PC and iPhone for all service technicians

Admin

  • Comprehensive training
  • Comprehensive benefits package which includes medical, dental, vision, life and disability, vacation, paid holidays, 401k with company match, and expense reimbursement
  • Attractive compensation package
  • Long term career opportunities
  • Opportunity to work in a fun and positive team environment

Current Openings

At Fraser Advanced Information Systems, our company-wide commitment to excellence is above all.  Our commitment is more than just a written guarantee – it is the lifeline of the company – to provide superior customer satisfaction.  This is evidenced with our Net Promoter Score of 91.01, which is well above industry and national averages, shows our clients’ satisfaction with our products and services.

We are seeking out highly motivated individuals who excel at teamwork, are devoted to customer satisfaction, have an entrepreneurial spirit and want to share their skills and talents while growing professionally and personally with our company.

We believe in not only service after the sale, but to exceed in every level of the relationship-building process.  Our 170-plus member team commits to the same goal for the customer.

Whether in sales, service, technology or administration, all of our team members help area businesses be successful by navigating the Internet of Things, setting a technology roadmap, capitalizing on the Global Support Center and utilizing the Fraser Smart Tool Set.

Benefits

  • Competitive compensation salary plus unlimited commissions
  • Company paid trips, awards, incentives and promotions
  • Professional environment with opportunities for advancement based on performance
  • Outstanding training programs with industry leaders
  • Comprehensive benefits package which includes medical, dental, vision and life/disability insurance; paid holidays; 401k with company match and expense reimbursement

Fraser helps many goal-oriented professionals achieve and surpass their targets through industry-leading training, a fun work environment and a very rewarding compensation plan.  We welcome the opportunity to discuss what the next successful years in your career could look like with Fraser.

Fraser Advanced Information Systems is a leading provider of business technology solutions for more than 45 years. With clients in all types of industries throughout the Mid-Atlantic region, Fraser helps companies digitally transform their businesses through the Internet of Things and Fraser’s Smart Tool Set. Through our Global Support Center based in our West Reading headquarters, Fraser can remotely manage the business processes and equipment of our clients – from copier meter readings to supply replenishment – via the cloud. We provide services in document management, managed print, software solutions and IT and network support, and are an authorized dealer of Sharp, Canon, Lexmark, HP and Muratec equipment. Fraser is always searching for opportunities to deliver additional value among potential and current customers, working to make ordinary offices SMART!

Learn More or Apply

The Parts and Inventory Supervisor is a driven professional that oversees the success of the department and assists and manages parts for our field service technicians.  Having an excellent reputation for providing outstanding service after the sale in a B2B, technology based role, we help area businesses successfully navigate the digital transformation of their business by utilizing the Internet of Things with a technology road map and capitalizing on our Global Support Center and the Fraser Smart Tool Set.

Responsibilities

Oversee and manage the success of the parts department and process:

  • Assist service technicians with parts usage
  • Assist technicians with restocks and report consumption for reorder
  • Ship parts to technician if necessary
  • Receive parts from vendors and manufacturers
  • Strip parts from used equipment
  • Courier parts to branches if needed
  • Responsible for warranty claims – core returns and tracking warranty claims
  • Assist with backorders

Qualifications

  • Valid and clean drivers license
  • Ability to lift/push/pull 30 pounds frequently
  • Outstanding customer service skills
  • Ability to prioritize and work with customers and service teams and their demands

Fraser offers:

  • Comprehensive training
  • Competitive benefits and salary with an attractive compensation program
  • Industry experienced and tenured management
  • Long-term career opportunities
  • Opportunity to work within a positive team environment

Learn More or Apply

The Accounts Receivable and Payable Supervisor is responsible for overseeing the success of the Accounts Receivable and Accounts Payable department and increasing cash flow.  At Fraser Advanced Information Systems, our company-wide commitment to excellence is above all else.  It is more than just a written guarantee; it is the lifeline of the company – to provide superior customer satisfaction.

Responsibilities

  • Make collection calls at 45 days
  • Go through equipment invoices for paid/commission purposes weekly
  • Process the monthly auto pay with credit cards and daily customer charges
  • Enter deposit daily
  • Enter wired monies received daily
  • Answer any incoming calls/questions
  • Apply receivables to proper customer accounts and issue credits

Qualifications

  • 3-5 years experience in an Accounts Receivable environment
  • Experience with ACH payments strongly preferred
  • High school diploma preferred; 4-year college degree preferred
  • Microsoft Office experience required

Fraser offers:

  • Competitive compensation package
  • Professional environment with opportunities for advancement based on performance
  • Outstanding training program with industry leaders
  • Comprehensive benefits package including medical, dental, vision, life and disability insurance, vacation, paid holidays, 401K with company match

Learn more or apply

Fraser Advanced Information Systems Account Executives are experienced sales professionals with demonstrated ability to successfully grow current accounts and gain new market share. Having an excellent reputation for providing outstanding service after the sale in a B2B, technology-based role, Account Executives help area businesses be successful by navigating the Internet of Things, setting a technology roadmap, capitalizing on the Global Support Center and utilizing the Smart Tool Set!

Responsibilities

  • Drive sales revenue and market share by managing a territory and developing new business to achieve quota
  • Prospecting new clients through cold and warm lead generation
  • Selling Fraser’s portfolio of technology solutions and services including products from Canon, Sharp, Muratec and more
  • Develop strong relationships and work with clients to identify and understand their objectives and align our products and services
  • Execute proposals, presentations, product demonstrations and coordinating the terms of the sale

Learn More or Apply

Fraser Advanced Information Systems Account Executives are experienced sales professionals with demonstrated ability to successfully grow current accounts and gain new market share. Having an excellent reputation for providing outstanding service after the sale in a B2B, technology-based role, Account Executives help area businesses be successful by navigating the Internet of Things, setting a technology roadmap, capitalizing on the Global Support Center and utilizing the Smart Tool Set!

Responsibilities

  • Drive sales revenue and market share by managing a territory and developing new business to achieve quota
  • Prospecting new clients through cold and warm lead generation
  • Selling Fraser’s portfolio of technology solutions and services including products from Canon, Sharp, Muratec and more
  • Develop strong relationships and work with clients to identify and understand their objectives and align our products and services
  • Execute proposals, presentations, product demonstrations and coordinating the terms of the sale

Learn More or Apply

Fraser Advanced Information Systems Account Executives are experienced sales professionals with demonstrated ability to successfully grow current accounts and gain new market share. Having an excellent reputation for providing outstanding service after the sale in a B2B, technology-based role, Account Executives help area businesses be successful by navigating the Internet of Things, setting a technology roadmap, capitalizing on the Global Support Center and utilizing the Smart Tool Set!

Responsibilities

  • Drive sales revenue and market share by managing a territory and developing new business to achieve quota
  • Prospecting new clients through cold and warm lead generation
  • Selling Fraser’s portfolio of technology solutions and services including products from Canon, Sharp, Muratec and more
  • Develop strong relationships and work with clients to identify and understand their objectives and align our products and services
  • Execute proposals, presentations, product demonstrations and coordinating the terms of the sale

Learn More or Apply

Fraser Advanced Information Systems Account Executives / Outside Sales Representatives are experienced sales professionals with demonstrated ability to successfully grow current accounts and gain new market share.

Responsibilities

  • Drive sales revenue and market share by managing a territory to achieve quota
  • Prospecting new clients through cold and warm lead generation.
  • Selling Fraser’s portfolio of technology solutions and services including products from Canon, Sharp, Muratec, 3D Systems and more.
  • Work with clients to identify and understand their objectives and align our products and services with those needs.
  • Develop strong relationships with clients and consistently deliver quality customer support.
  • Execute proposals, presentations, product demonstrations and coordinating the terms of the sale.

Learn More or Apply

Fraser Advanced Information Systems entry level account executives are aspiring sales professionals, eager to learn the business technology industry and best-selling tactics to grow current accounts and gain new market share.

Responsibilities

  • Drive sales revenue and market share by managing a territory to achieve quota
  • Prospecting new clients through cold and warm lead generation.
  • Selling Fraser’s portfolio of technology solutions and services including products from Canon, Sharp, Muratec, 3D Systems and more.
  • Work with clients to identify and understand their objectives and align our products and services with those needs.
  • Develop strong relationships with clients and consistently deliver quality customer support.
  • Execute proposals, presentations, product demonstrations and coordinating the terms of the sale.

Learn More or Apply

Fraser Advanced Information Systems entry level account executives are aspiring sales professionals, eager to learn the business technology industry and best-selling tactics to grow current accounts and gain new market share.

Responsibilities

  • Drive sales revenue and market share by managing a territory to achieve quota
  • Prospecting new clients through cold and warm lead generation.
  • Selling Fraser’s portfolio of technology solutions and services including products from Canon, Sharp, Muratec, 3D Systems and more.
  • Work with clients to identify and understand their objectives and align our products and services with those needs.
  • Develop strong relationships with clients and consistently deliver quality customer support.
  • Execute proposals, presentations, product demonstrations and coordinating the terms of the sale.

Learn More or Apply

Fraser Advanced Information Systems entry level account executives are aspiring sales professionals, eager to learn the business technology industry and best-selling tactics to grow current accounts and gain new market share.

Responsibilities

  • Drive sales revenue and market share by managing a territory to achieve quota
  • Prospecting new clients through cold and warm lead generation.
  • Selling Fraser’s portfolio of technology solutions and services including products from Canon, Sharp, Muratec, 3D Systems and more.
  • Work with clients to identify and understand their objectives and align our products and services with those needs.
  • Develop strong relationships with clients and consistently deliver quality customer support.
  • Execute proposals, presentations, product demonstrations and coordinating the terms of the sale.

Learn More or Apply

Fraser Advanced Information Systems entry level account executives are aspiring sales professionals, eager to learn the business technology industry and best-selling tactics to grow current accounts and gain new market share.

Responsibilities

  • Drive sales revenue and market share by managing a territory to achieve quota
  • Prospecting new clients through cold and warm lead generation.
  • Selling Fraser’s portfolio of technology solutions and services including products from Canon, Sharp, Muratec, 3D Systems and more.
  • Work with clients to identify and understand their objectives and align our products and services with those needs.
  • Develop strong relationships with clients and consistently deliver quality customer support.
  • Execute proposals, presentations, product demonstrations and coordinating the terms of the sale.

Learn More or Apply

Field service technicians are vital members of the Fraser team. Technicians provide fast and effective service for our customers for Sharp, Canon, HP, Lexmark, and Muratec. They are responsible for the repair and maintenance of digital multifunction machines at the customer’s location. A good work ethic and troubleshooting skills are key to this position where you are held accountable to the highest standards for the vendor and Fraser. The most important skill for this position is customer service and customer interaction is primarily the day to day activity. You will be working in a fast-paced industry with the region’s leading business technology and document management solutions firm. It’s a great position for technically savvy, independent and hardworking individuals that are looking for personal and professional growth.

Fraser offers initial 90-Day training for personal and professional growth along with career action plans. We also provide factory certifications which include ongoing education throughout your career. Training is done onsite in Fraser’s Certified Training Center, headquartered in West Reading, PA and offsite training with vendors. Fraser’s service technicians are provided with 150 ongoing training hours per year. Fraser prides itself on service after sale; shadowing on customer sites is an essential key in our training process.

Learn More or Apply

Field service technicians are vital members of the Fraser team. Technicians provide fast and effective service for our customers for Sharp, Canon, HP, Lexmark, and Muratec. They are responsible for the repair and maintenance of digital multifunction machines at the customer’s location. A good work ethic and troubleshooting skills are key to this position where you are held accountable to the highest standards for the vendor and Fraser. The most important skill for this position is customer service and customer interaction is primarily the day to day activity. You will be working in a fast-paced industry with the region’s leading business technology and document management solutions firm. It’s a great position for technically savvy, independent and hardworking individuals that are looking for personal and professional growth.

Fraser offers initial 90-Day training for personal and professional growth along with career action plans. We also provide factory certifications which include ongoing education throughout your career. Training is done onsite in Fraser’s Certified Training Center, headquartered in West Reading, PA and offsite training with vendors. Fraser’s service technicians are provided with 150 ongoing training hours per year. Fraser prides itself on service after sale; shadowing on customer sites is an essential key in our training process.

Learn More or Apply

Field service technicians are vital members of the Fraser team. Technicians provide fast and effective service for our customers for Sharp, Canon, HP, Lexmark, and Muratec. They are responsible for the repair and maintenance of digital multifunction machines at the customer’s location. A good work ethic and troubleshooting skills are key to this position where you are held accountable to the highest standards for the vendor and Fraser. The most important skill for this position is customer service and customer interaction is primarily the day to day activity. You will be working in a fast-paced industry with the region’s leading business technology and document management solutions firm. It’s a great position for technically savvy, independent and hardworking individuals that are looking for personal and professional growth.

Fraser offers initial 90-Day training for personal and professional growth along with career action plans. We also provide factory certifications which include ongoing education throughout your career. Training is done onsite in Fraser’s Certified Training Center, headquartered in West Reading, PA and offsite training with vendors. Fraser’s service technicians are provided with 150 ongoing training hours per year. Fraser prides itself on service after sale; shadowing on customer sites is an essential key in our training process.

Learn More or Apply

Fraser Advanced Information Systems’ New Business Development Consultants are sales professionals, eager to learn the business technology industry and best-selling tactics to gain new market share. Having an excellent reputation for providing outstanding service after the sale in a B2B, technology-based role, New Business Consultants help area businesses be successful by navigating the Internet of Things, setting a technology roadmap, capitalizing on the Global Support Center and utilizing the Smart Tool Set!

Responsibilities

  • Drive sales revenue and market share by cold calling and prospecting for new business
  • Research prospective clients
  • Setting Appointments for Account Executives
  • Prioritize and document prospects in a 30-60-90 day format and build a pipeline
  • Work with new clients to identify and understand their objectives
  • Develop strong talk track to increase qualified opportunities

Learn More or Apply

Fraser Advanced Information Systems’ New Business Development Consultants are sales professionals, eager to learn the business technology industry and best-selling tactics to gain new market share. Having an excellent reputation for providing outstanding service after the sale in a B2B, technology-based role, New Business Consultants help area businesses be successful by navigating the Internet of Things, setting a technology roadmap, capitalizing on the Global Support Center and utilizing the Smart Tool Set!

Responsibilities

  • Drive sales revenue and market share by cold calling and prospecting for new business
  • Research prospective clients
  • Setting Appointments for Account Executives
  • Prioritize and document prospects in a 30-60-90 day format and build a pipeline
  • Work with new clients to identify and understand their objectives
  • Develop strong talk track to increase qualified opportunities

Learn More or Apply

CONTACT US TODAY TO LEARN MORE!




WHAT OUR EMPLOYEES ARE SAYING

As a marketing major fresh out of college in 2009, I never envisioned my career path leading me into sales.  However, upon my first interview with Fraser, I was impressed with the overall vision of the company and liked the flexibility to be able to utilize my marketing knowledge, as well as not be stuck in an office all day.  My career at Fraser has not only given me the tools to become a successful salesperson, but my experiences and training have also impacted me overall in my ability to quickly adapt to any situation, speak in public, think “outside the box,” and generally have shaped me into a true professional.   While this is not the easiest career, the rewards are worth the hard work.

Amanda, Account Executive

Fraser is a fast pace high tech place to work.  There has never been a monotonous or boring work day since I started here.  With technology constantly changing, Fraser provides the training to stay on top, so that we can be one step ahead of the competition.  The fun committee also breaks up the fast pace day to day work with special events such as ice cream days and cookouts to relax for a bit and mingle with coworkers. Fraser is an all around great place to work.

Brian, Field Service Engineer

Everyone is a team player, always helping out one another without questions or complaints. You really feel appreciated and like you’re an important part of the success of the company. The atmosphere is get the job done but have fun doing it. Work hard, play hard!

Amy, Customer Service – Contracts & Equipment Billing

Our Technology Partners