BENEFITS

Fraser has a lot to offer. We are a progressive and growing company, offering competitive salaries and extensive benefits to our valued employees. Please review the job postings below or contact us for more information about Fraser’s outstanding benefits.

An Equal Opportunity Employer, Fraser is proud to offer its employees:

Sales

  • Better than industry salary and compensation
  • Unlimited commissions
  • New business commission incentives
  • Company paid trips, awards, incentives and promotions
  • Professional sales environment with opportunities for advancement based on performance
  • Outstanding sales training program with industry leaders
  • Comprehensive benefits package which includes medical, dental, vision, life and disability, vacation, paid holidays, 401k with company match, and expense reimbursement

Service

  • Comprehensive training
  • Attractive salary and compensation package
  • Comprehensive benefits package which includes medical, dental, vision, life and disability, vacation, paid holidays, 401k with company match, and expense reimbursement
  • Industry experienced and tenured management
  • Long-term career opportunities
  • Factory certification
  • Opportunity to work within a positive team environment
  • Company vehicles
  • Surface PC and iPhone for all service technicians

Admin

  • Comprehensive training
  • Comprehensive benefits package which includes medical, dental, vision, life and disability, vacation, paid holidays, 401k with company match, and expense reimbursement
  • Attractive compensation package
  • Long term career opportunities
  • Opportunity to work in a fun and positive team environment

CURRENT OPENINGS

Not sure if you fit in one of our current openings?  Contact our Corporate Recruiter at jpiersody@fraser-ais.com.

Analytical and detail-oriented?

Love sales administration and billing?

Looking for the opportunity to work in a key role in a growing industry?

We are one of the area's top business technology firms, and we are looking for our next Sales Support and Billing Specialist. We are seeking a motivated person with excellent contract and full-cycle sales order skills, strong communication skills and, most importantly, someone who is ready to be part of a winning team.

You'll work from our comfortable offices in West Reading and will be responsible for handling the sales order from initial placement with the Account Executive through the administrative process to finalization and funding. From there, you will create maintenance contracts in E-Automate and maintain them throughout the term.

The Sales Support and Billing Specialist will:

  • Process upgrade/buyout requests and lease applications
  • Support and process lease orders upon approval
  • Review that incoming sales orders are compliant and adequate and prepare documents for funding
  • Review blended rates and promotions against the commission worksheet
  • Build and bill sales orders as well as build contracts in E-Automate
  • Build maintenance contracts within our system
  • Complete billings for month-end reporting
  • Oversee and process lease returns, including certificates of insurance for leased transactions
  • Create vendor relationships and lease negotiations
  • Utilize Sharepoint for record-keeping
  • Audit and analyze contracts, including adjustments for pricing based on volume
  • Handle meter collection and billing
  • Handle and resolve customer issues on time
  • Run maturity, termination and asset management reports
  • Be responsible for end-of-month close out accuracy and profitability goals
  • Collaborate on improving processes and reducing inefficiencies
  • Support the Senior Director of Operations in process improvement

About Fraser Advanced Information Systems

Fraser Advanced Information Systems is a growing and successful business technology company serving businesses of all sizes across Pennsylvania, New Jersey and Delaware since 1971. Our focus is on taking care of our clients who rely on us for their day-to-day business technology needs AND taking care of our employees - wellness challenges, food days, fun environment, you get the idea. Do the right thing is not just a core value, it is a way of life. Did we mention you would be part of a winning team who works hard, plays hard and has an intense customer focus? Being named a 2023 PA Best Place to Work directly reflects how we value our employees, both personally and professionally.

Qualifications

  • Bachelor's Degree in Business Administration or related field
  • 3+ years experience in a related field
  • Analytical and problem-solving skills
  • Ability to work and make decisions in a fast-paced environment
  • Detail-oriented and highly organized
  • Excellent written and verbal communication skills
  • Mastery of Office 365 including Word, Excell, PowerPoint and Outlook
  • Experience dealing with leasing companies or related entities, sales personnel and wholesale companies
  • Negotiation skills
  • Exceptional communication and customer service skills
  • Ability to work hand-in-hand with other teams
  • Follow-up on transactions until complete
  • Ability to work the last week of the month, always, unless in the most urgent circumstances
  • Ability to sit for long periods, ability to lift, push and pull up to 30 pounds
  • Ability to work in a fast-paced, shared space, collaborative, open office environment
  • Valid driver's license
As part of our full-time staff, you'll enjoy:
  • Competitive pay
  • Fun and entertaining work environment (think food, lots of food!)
  • Comprehensive benefits package
  • Paid time off
  • Company-provided training and certifications
  • Growth opportunities with a proven industry leader
  • Company incentives and promotions

Learn More or Apply

Hands-on and customer-oriented?

Looking for the opportunity to work in a key role in a growing industry?

We are one of the area's top business technology firms and we are looking for our next Delivery Driver/Installer. We are seeking a motivated person with excellent problem-solving skills and hands-on abilities. Most importantly, we are looking for someone who is ready to be part of a winning team.

In this role, you will be responsible for successfully delivering equipment in a safe and timely manner. Having an excellent reputation for providing outstanding service after the sale, Delivery Drivers are responsible for working with the sales offices to ensure delivery needs are met and customers are satisfied.

The Delivery Driver/Installer Position will:

  • Write the manifest for the day's run and see that the supervisor and sales manager receive a copy
  • Be responsible for all equipment loaded on the truck and securing equipment safely with straps
  • Make decisions on the best method of delivery and delivering the equipment to the customer in a polite, courteous and professional manner to best represent Fraser
  • Install devices based on customer specifications and have the process exceed customer expectations
  • Complete accurate paperwork including serial numbers and copy counts and deliver paperwork to the proper people
  • Work out of and report to our Regional  Training and Logistics Center in Reading

Qualifications

  • Valid and clean driver's license
  • Delivery and driving experience preferred
  • Ability to lift/push/pull 65 pounds frequently
  • Great sociability and communication skills
  • Ability to think quickly on one's feet
  • Tech-savvy
  • Ability to work within deadlines and time constraints

Fraser offers

  • Competitive pay
  • Fun and entertaining work environment (think food, lots of food!)
  • Comprehensive benefits package
  • Paid time off
  • Company-provided training and certifications
  • Growth opportunities with a proven industry leader
  • Company incentives and promotions

Learn More or Apply

**This position is open for all of our office locations - Reading, Mechanicsburg, Bethlehem and Bala Cynwyd, PA.**

Fraser account executives are professionals who have a hunger for forging relationships, closing deals and crushing goals. They are driven hunters who want to build and grow relationships. Does this sound like you? Then let's talk about you joining our winning team.

What Will You Be Doing?

You will take a hands-0n approach to acquire clients and create customized plans that offer the best possible solutions to meet and exceed their expectations. You will be uncovering needs and making recommendations selling hardware and software as a service.

You will make a big difference and help businesses implement SMART technology and services that allow them to be best in class. This portfolio includes technology surrounding print, unified communications, managed IT, cybersecurity and business continuity. With ALL of those tools and services, YOU will take your career to the next level by helping local businesses.

  • Delivering technology solutions that optimize communications, improve productivity and security and reduce costs
  • Working with industry-leading technology partners while streamlining IT environments
  • Building great relationships with new and existing customers and providing the Smart Office portfolio of solutions
  • Driving sales revenue and market share in a designated territory by developing new business
  • Generating sales activity by owning outbound campaigns, actively networking, including cold calling and partner relationship building

What Will Make You Successful?

  • A competitive background. We need passionate, highly-motivated, driven people. Fraser awards overachievers.
  • A desire to control your career. This position offers upward financial potential with a competitive base salary plus a rich commission structure, averaging six figures in 2-3 years.
  • A drive for growth and excellent sales training in your career. We utilize top-class Sandler Sales Training, relationship-building training with Kingston Training Group and manufacturer training programs for initial and ongoing training. You will also benefit from the support of successful managers and team members.
  • A bit of drive and experience - two to five years experience in B2B outside sales is ideal, BUT if you're hungry and passionate, let's talk!

Benefits of Working At Fraser

  • You control your career and income; the sky is the limit and so is the potential and opportunity
  • Our culture is about smashing goals, teamwork, a work hard, play hard mentality and serving our customers
  • Working with a cutting-edge portfolio of Smart products and services with training and support to help you successfully partner with clients to exceed their expectations
  • We are a fast-moving company with a deep, rich history and a bright, progressive plan for the future with expert leadership from our management team
  • Great incentives include company-paid trips to Italy, Portugal, Greece and Ireland, a yearly tailgate and Philadelphia Eagles game experience and recognition at quarterly sales meetings, our annual awards banquet and more
  • Strong, comprehensive benefits package which includes medical, dental, vision, company-paid life and disability, vacation, paid holidays, 401k with company match and expense reimbursement.

What we are doing and what you could be doing is changing the business world with technology. Why wouldn't you consider being successful in one of the strongest industries with year-over-year growth with one of the top companies in the region? Grow your career today with us and apply.

Fraser Advanced Information Systems is pleased to be a 2022 PA Best Place to Work!

Learn More or Apply!

Troubleshooter and hands-on?

Great customer service?

Looking for an opportunity to work in a key role in a growing industry?

We're one of the region's top business technology firms looking for our next Field Service Engineer. We are seeking a motivated person with excellent customer service skills and hands-on abilities, and, most importantly, someone who is ready to be part of a winning team.

You will be responsible for providing service and excellent support to clients onsite and bridging the gap between Fraser service and customer service. This position is open for all of our office locations including West Reading, Camp Hill, Allentown, Bala Cynwyd, Lancaster County and Montgomery County, PA.

The Field Service Engineer Position will:

  • Repair machines efficiently and maintain machines with minimum call procedures ensuring recalls are 10% or lower
  • Maintain calls per day and work to improve car stock to cut down on rescheduled; use time effectively to not have too much miscellaneous time
  • Create and maintain a good rapport with customers resulting in only positive feedback
  • Be prepared with a laptop and phone to utilize bulletins and technical support to solve problems.
  • Participate in training classes to stay updated on product knowledge and troubleshooting skills
  • Submit properly completed invoices, timesheets, inventory sheets and any other necessary paperwork in a timely manner
  • Work a full day in customer locations; be on time for all meetings and office events
  • Create a positive and professional first impression and representation of Fraser, including neat and clean-pressed clothing and a well-groomed appearance. This also includes a clean and neat automobile
  • Be aware of team goals and work towards achieving them which may include a willingness to go into another territory while maintaining a high quality of work
  • Maintain a good level of M/A parts per copy dollar
  • Be clear and thorough with customers, dispatch and managers including giving and receiving constructive criticism and coaching. Communicate effectively with other techs and salespeople in trying to solve problems
  • Have less than 1.0% inventory variances at the end of the quarter by maintaining proper car stock and be mindful and careful with inventory while keeping tools and tool bag in good condition

As part of our full-time staff, you will enjoy:

  • Competitive pay
  • Fun and entertaining work environment (think food, lots of food)
  • Comprehensive benefits package
  • Paid time off
  • Company-provided training and certifications
  • Growth opportunities with a proven industry leader
  • Company incentives and promotions

Qualifications:

  • Technical school or military electronic experience preferred
  • Mechanical and electrical aptitude
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment
  • High level of customer service focus
  • Lift, push, pull up to 30 pounds frequently and up to 50 pounds occasionally
  • Valid driver's license, driving and traveling 90% of the time.

About Fraser Advanced Information Systems:

Fraser Advanced Information Systems is a growing and successful business technology company that has been serving businesses and non-profits in Pennsylvania and New Jersey since 1971. Our focus is on taking care of clients who rely on us for their day-to-day business technology needs AND taking care of our employees. This includes wellness challenges, food days, fun environment - you get the idea. Do the right thing isn't just a core value, but a way of life. Did we mention you would be a part of a winning team who works hard, plays hard and has an intense customer focus? Being named a 2022 PA Best Place to Work directly reflects how we value our employees, both personally and professionally.

Learn More or Apply

**This position is onsite at a Fraser Customer Location**

Troubleshooter and hands-on?

Great customer service?

Looking for the opportunity to work in a key role in a growing industry?

We are one of the area's top business technology firms, and we are looking for our next Field Service Engineers. We are seeking a motivated person with excellent customer service skills, hands-on abilities and, most importantly, someone who is ready to be part of a winning team.

You will be responsible for providing service and excellent support to customers on-site and bridge the gap between Fraser service and customer service. 

The Onsite Field Service Engineer will:

  • Repair machines effectively and maintain machines with minimum call procedures ensuring recalls are 10% or lower
  • Maintain calls per day and work to improve car stock to cut down on rescheduled; using time effectively to not have too much miscellaneous time
  • Create and maintain a good rapport with customers resulting in only positive feedback from the customer
  • Be prepared at all times with a laptop and phone to utilize bulletins and technical support to solve problems. Participate in training classes to stay updated on product knowledge and troubleshooting skills.
  • Hand in properly completed invoices, timesheets, inventory sheets and any other necessary paperwork in a timely manner.
  • Work a full day in customer's locations and be on time for all meetings and office events.
  • Create a positive and professional first impression and representation of Fraser, including neat and clean-pressed clothing and a well-groomed appearance. This also includes a clean and neat automobile.
  • Be aware of Team Goals and work towards achieving them which may include a willingness to go into another territory while maintaining a high quality of work.
  • Maintain a good level of M/A parts per copy dollar.
  • Be clear and thorough with customers, dispatch and managers including giving and receiving constructive criticism and coaching.
  • Communicate effectively with other technicians and salespeople in trying to solve problems.
  • Have less than 1.0% inventory variances at the end of the quarter by maintaining a proper car stock.
  • Be mindful and careful with inventory while keeping tools and tool bag in good condition.

About Fraser Advanced Information Systems

Fraser Advanced Information Systems is a growing and successful business technology company serving businesses of all sizes across Pennsylvania, New Jersey and Delaware since 1971. We focus on taking care of our clients who rely on us for their day-to-day business technology needs AND taking care of our employees - wellness challenges, food days, fun environment; you get the idea. Do the right thing is not just a core value, it is a way of life. Did we mention you would be part of a winning team who works hard, plays hard and has an intense customer focus? Being named a 2022 PA Best Place to Work directly reflects how we value our employees, both personally and professionally.

Qualifications

  • Technical school or military electronic experience
  • Mechanical and/or electrical aptitude
  • Excellent communication skills, both verbal and written
  • Ability to work in a fast-paced environment
  • High level of customer service focus
  • Lift, push, pull up to 30 lbs frequently and up to 50 lbs occasionally
  • Have a valid driver's license, as driving and travel 90% of the time
As part of our full-time staff, you'll enjoy:
  • Competitive pay
  • Fun and entertaining work environment (think food, lots of food!)
  • Comprehensive benefits package
  • Paid time off
  • Company-provided training and certifications
  • Growth opportunities with a proven industry leader
  • Company incentives and promotions

Learn More or Apply

CONTACT US TODAY TO LEARN MORE!

WHAT OUR EMPLOYEES ARE SAYING

Fraser is a family atmosphere. Everyone is here to help each other out, and it makes you feel important and appreciated. Work hard, play hard is the motto here, and that's what keeps you motivated to strive and achieve your goals!
Ryan, Account Executive
Fraser is a fast pace high tech place to work. There has never been a monotonous or boring work day since I started here. With technology constantly changing, Fraser provides the training to stay on top, so that we can be one step ahead of the competition. The fun committee also breaks up the fast pace day to day work with special events such as ice cream days and cookouts to relax for a bit and mingle with coworkers. Fraser is an all around great place to work.
Brian, Support and Process Specialist
Everyone is a team player, always helping out one another without questions or complaints. You really feel appreciated and like you’re an important part of the success of the company. The atmosphere is get the job done but have fun doing it. Work hard, play hard!
Amy, Customer Service – Contracts & Equipment Billing
I came to Fraser from a competing dealership where I thought I did well. Boy was I wrong! Learning from accomplished professionals - from top sales reps and product specialists to my direct manager, the Director of Sales and even the President of the Company - has been amazing. There hasn't been one single opportunity that I didn't grow from both professionally and personally. I don't look at my role as a job - it is my career. I know that sounds cliche, but it's true. The second I became a sponge, learned and invested in my career, I also knew I was investing in myself. You definitely don't get that just anywhere.
Lauren, Senior Account Executive

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