At Fraser Advanced Information Systems, our company-wide commitment to excellence is above all.  Our commitment is more than just a written guarantee, it’s the lifeline of the company – to provide superior customer satisfaction.

We are seeking out highly motivated individuals who excel in a team environment, are devoted to customer satisfaction, have an entrepreneurial spirit and want to share their skills and talents, while growing professionally and personally with the company.

We believe in not only service after the sale, but to exceed in every level in the relationship building process.  Our 170-plus member team commits to the same goal for the customer.

Whether in sales, service, technology or administration, all of our team members help area businesses by successfully navigating the Internet of Things in the digital transformation of business as they work towards a Smart Office.  This includes the creation of a technology roadmap, capitalizing on our Global Support Center and utilizing Fraser’s Smart Tool Set­™.

Benefits include:

• Competitive compensation, salary plus unlimited commissions
• Company paid trips, awards, incentives and promotions
• Professional environment with opportunities for advancement based on performance
• Outstanding training programs with industry leaders
• Comprehensive benefits package including medical, dental, vision, life and disability insurance, vacation, paid holidays, 401k with company match, telemedicine program and expense reimbursement

Fraser helps many goal-oriented professionals achieve and surpass their targets through industry-leading training, a fun work environment and a very rewarding compensation program.  Customer commitment is evidence in Fraser’s Net Promoter Score of 91.7, showing our customers’ satisfaction in our products and services, well above industry and national averages.  With 1.1 billion prints managed annuall, Fraser employees constantly strive for excellence and have a passion for success.

To apply, click here.

Fraser Advanced Information System’s Accounts Receivable & Collections Associates are responsible for ensuring the efficient and accurate application of payments and increasing cash flow by the positive resolution of outstanding payment issues.  This role is integral to company growth.

Responsibilities

• Posting checks and making deposits
• Completing daily collection calls
• Collection of funds under 10% of 60-days aged
• Conducting account research and analysis to monitor customer account details for non-payment, delayed payment and other irregularities
• Collaborating with the Customer Service Team to ensure process efficiency for the customer and the back office
• Following established procedures for processing receipts
• Identifying and executing the necessary process adjustments
• Exploring and recommending opportunities for process improvement

Qualifications

• High School diploma required; degree in accounting preferred
• Minimum 1-3 years of experience in Accounts Receivable or general accounting
• Cooperative, friendly and helpful attitude; ability to be firm with customers
• Ability to define problems, collect data, establish facts and draw valid conclusions with accuracy
• Ability to meet all assigned deadlines
• Outstanding decision making and organizational skills
• Working knowledge of database software, accounting software, Microsoft Office (Word/Excel) and the internet
• Ability to work closely with other employees to ensure a positive, constructive environment within the company
• Capacity to thrive in a flexible, fast-paced and growth-oriented environment and seek positive solutions
• Ability to work independently AND in a team setting

Fraser offers:

• Competitive salary with incentives and a benefits package including medical, dental, vision, group life and voluntary life insurances as well as 401K with company match
• Comprehensive training program
• Long-term career growth opportunities
• Opportunity to work in a fun and positive team environment

Fraser helps many goal-oriented professionals reach and exceed their goals through industry-leading training, a fun work environment and a very rewarding compensation program.  We welcome the opportunity to discuss what the next successful years in your sales career could look like here at Fraser.

Learn More or Apply

Fraser Advanced Information System’s Managed IT division, ImagEze, is expanding our sales team to meet the growing demand for total office technology solutions.  You will develop relationships and partner with businesses to find solutions that fit with the company’s technology culture.  You will create and implement a technology road map – a plan tailored for each individual client that helps increase productivity and profitability while reducing downtime and service requests.

Responsibilities

• Contact businesses to identify qualified prospects and set appointments with decision makers
• Prospect, identify new opportunities and conduct technology assessments
• Attend networking events to build relationships and seek new opportunities
• Identify customer pain points and communicate solutions
• Schedule appointments with “C” level prospects
• Recommend and deliver presentations of products and services
• Overcome objections, close business and achieve sales targets
• Prepare agreements
• Maintain company CRM, pipeline and forecast

Qualifications

• Demonstrated fearless cold calling, prospecting and closing of sales
• Strong client-facing skills and effective selling to an executive, owner and/or decision maker with a consultative approach
• Entrepreneurial spirit and goal-driven focus
• Ability to work autonomously and demonstrate excellent time management skills
• 2-5 years experience in B2B outside sales, preferably in IT services or business technology
• Bachelor’s degree
• Valid driver’s license required
• Ability to lift, push, pull 30 pounds

Fraser offers:

• Competitive compensation salary plus unlimited commissions
• Company paid trips, awards, incentives and promotion
• Outstanding benefits package including expense reimbursement, medical, dental, vision, life and disability insurances, vacation, paid holidays, 401k with company match and more
• Professional sales environment with opportunities for advancement based on performance

Fraser helps many goal-oriented sales professionals reach and exceed their goals through industry-leading training, a fun work environment and a very rewarding compensation program.  We welcome the opportunity to discuss what the next successful years in your sales career could look like here at Fraser.

Learn More or Apply

Fraser Advanced Information Systems Delivery Drivers/Installers are experienced professionals with demonstrated abilities to successfully deliver equipment in a timely and safe manner.  Having an excellent reputation for providing outstanding service after the sale, our drivers are responsible for working with the sales offices to ensure their delivery needs are met and customers are satisfied.  This position works out of our Regional Training and Logistics Center in Reading, PA.

Responsibilities

• Write the manifest for the day’s run and see that supervisor and sales managers receive a copy
• Responsible for equipment loaded on the truck and securing equipment safely with straps
• Making decisions on best method of delivery and delivering equipment to the customer in a polite, courteous and professional manner that best represents Fraser
• Install devices based on customer specifications and ensure the delivery process exceeds customer expectations
• Complete paperwork accurately including serial numbers and copy counts and ensure paperwork is delivered to the correct people

Qualifications

• Clean and valid driver’s license
• Delivery and driving experience preferred
• Ability to push/pull/lift 65 pounds frequently
• Outstanding customer service skils
• Exceptional problem solving skills and the ability to think on one’s feet
• Technology savvy
• Able to work well with set deadlines and time constraints

Fraser offers:

• Competitive compensation and benefits package including medial, dental, vision, life and disability insurances, vacation, paid holidays, 401k with company match and more
• Comprehensive training
• Industry-experienced and tenured management
• Long-term career opportunities
• Opportunity to work within a positive team environment

Learn More or Apply

Field Service Engineers/t=Technicians are vital members of the Fraser team. Technicians provide fast and effective service for our customers for Sharp, Canon, HP, Lexmark and Muratec. They are responsible for the repair and maintenance of digital multifunction machines at the customer’s location. A good work ethic and troubleshooting skills are key to this position where you are held accountable to the highest standards for the vendor and Fraser. The most important skill for this position is customer service, and customer interaction is primarily the day-to-day activity. You will be working in a fast-paced industry with the region’s leading business technology solutions firm. This is a great opportunity for technically savvy, independent and hardworking individuals that are looking for personal and professional growth.

Responsibilities

• Set up and installation of new equipment at client locations
• Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on assigned equipment
• Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed
• Exhibits professional appearance and demeanor at all times
• Maintains productive, professional relationship with all company personnel
• Is positive and a contributing team member
• Responsible for maintaining a “car stock” inventory

Fraser offers initial 90-Day training for personal and professional growth along with career action plans. We also provide factory certifications which include ongoing education throughout your career. Training is done onsite in Fraser’s Certified Training Center, headquartered in West Reading, PA and offsite training with vendors. Fraser’s service technicians are provided with 150 ongoing training hours per year. Fraser prides itself on service after sale; shadowing on customer sites is an essential key in our training process.

Qualifications

• Outstanding customer service skills
• Ability to interact positively with customers on a daily basis
• Stellar troubleshooting and time management skills
• Experience with electronics and/or mechanical equipment repair
• High school diploma required; Associates degree or STEM education preferred
• Valid driver’s license

Fraser offers:

• Comprehensive training
• Competitive compensation package including salary and benefits
• Industry experienced and tenured management
• Long term career opportunities
• Factory certifications
• Opportunity to work within a positive team environment
• Company vehicle
• Surface PC for all service technicians

Learn More or Apply

Fraser Advanced Information Systems Account Executives are experienced sales professionals with demonstrated ability to successfully grow current accounts and gain new market share. Having an excellent reputation for providing outstanding service after the sale in a B2B, technology-based role, Account Executives help area businesses be successful by navigating the Internet of Things, setting a technology roadmap, capitalizing on the Global Support Center and utilizing the Smart Tool Set!

Responsibilities

• Drive sales revenue and market share by managing a territory and developing new business to achieve quota
• Prospecting new clients through cold and warm lead generation
• Selling Fraser’s portfolio of technology solutions and services including products from Canon, Sharp, Muratec and more
• Develop strong relationships and work with clients to identify and understand their objectives and align our products and services
• Execute proposals, presentations, product demonstrations and coordinating the terms of the sale

Learn More or Apply

Fraser Advanced Information Systems Account Executives are experienced sales professionals with demonstrated ability to successfully grow current accounts and gain new market share. Having an excellent reputation for providing outstanding service after the sale in a B2B, technology-based role, Account Executives help area businesses be successful by navigating the Internet of Things, setting a technology roadmap, capitalizing on the Global Support Center and utilizing the Smart Tool Set!

Responsibilities

• Drive sales revenue and market share by managing a territory and developing new business to achieve quota
• Prospecting new clients through cold and warm lead generation
• Selling Fraser’s portfolio of technology solutions and services including products from Canon, Sharp, Muratec and more
• Develop strong relationships and work with clients to identify and understand their objectives and align our products and services
• Execute proposals, presentations, product demonstrations and coordinating the terms of the sale

Learn More or Apply

Fraser Advanced Information Systems Account Executives are experienced sales professionals with demonstrated ability to successfully grow current accounts and gain new market share. Having an excellent reputation for providing outstanding service after the sale in a B2B, technology-based role, Account Executives help area businesses be successful by navigating the Internet of Things, setting a technology roadmap, capitalizing on the Global Support Center and utilizing the Smart Tool Set!

Responsibilities

• Drive sales revenue and market share by managing a territory and developing new business to achieve quota
• Prospecting new clients through cold and warm lead generation
• Selling Fraser’s portfolio of technology solutions and services including products from Canon, Sharp, Muratec and more
• Develop strong relationships and work with clients to identify and understand their objectives and align our products and services
• Execute proposals, presentations, product demonstrations and coordinating the terms of the sale

Learn More or Apply

Fraser Advanced Information Systems Account Executives / Outside Sales Representatives are experienced sales professionals with demonstrated ability to successfully grow current accounts and gain new market share.

Responsibilities

• Drive sales revenue and market share by managing a territory to achieve quota
• Prospecting new clients through cold and warm lead generation.
• Selling Fraser’s portfolio of technology solutions and services including products from Canon, Sharp, Muratec, 3D Systems and more.
• Work with clients to identify and understand their objectives and align our products and services with those needs.
• Develop strong relationships with clients and consistently deliver quality customer support.
• Execute proposals, presentations, product demonstrations and coordinating the terms of the sale.

Learn More or Apply

Fraser Advanced Information Systems entry level account executives are aspiring sales professionals, eager to learn the business technology industry and best-selling tactics to grow current accounts and gain new market share.

Responsibilities

• Drive sales revenue and market share by managing a territory to achieve quota
• Prospecting new clients through cold and warm lead generation.
• Selling Fraser’s portfolio of technology solutions and services including products from Canon, Sharp, Muratec, 3D Systems and more.
• Work with clients to identify and understand their objectives and align our products and services with those needs.
• Develop strong relationships with clients and consistently deliver quality customer support.
• Execute proposals, presentations, product demonstrations and coordinating the terms of the sale.

Learn More or Apply

Field service technicians are vital members of the Fraser team. Technicians provide fast and effective service for our customers for Sharp, Canon, HP, Lexmark, and Muratec. They are responsible for the repair and maintenance of digital multifunction machines at the customer’s location. A good work ethic and troubleshooting skills are key to this position where you are held accountable to the highest standards for the vendor and Fraser. The most important skill for this position is customer service and customer interaction is primarily the day to day activity. You will be working in a fast-paced industry with the region’s leading business technology and document management solutions firm. It’s a great position for technically savvy, independent and hardworking individuals that are looking for personal and professional growth.

Fraser offers initial 90-Day training for personal and professional growth along with career action plans. We also provide factory certifications which include ongoing education throughout your career. Training is done onsite in Fraser’s Certified Training Center, headquartered in West Reading, PA and offsite training with vendors. Fraser’s service technicians are provided with 150 ongoing training hours per year. Fraser prides itself on service after sale; shadowing on customer sites is an essential key in our training process.

Learn More or Apply

Field service technicians are vital members of the Fraser team. Technicians provide fast and effective service for our customers for Sharp, Canon, HP, Lexmark, and Muratec. They are responsible for the repair and maintenance of digital multifunction machines at the customer’s location. A good work ethic and troubleshooting skills are key to this position where you are held accountable to the highest standards for the vendor and Fraser. The most important skill for this position is customer service and customer interaction is primarily the day to day activity. You will be working in a fast-paced industry with the region’s leading business technology and document management solutions firm. It’s a great position for technically savvy, independent and hardworking individuals that are looking for personal and professional growth.

Fraser offers initial 90-Day training for personal and professional growth along with career action plans. We also provide factory certifications which include ongoing education throughout your career. Training is done onsite in Fraser’s Certified Training Center, headquartered in West Reading, PA and offsite training with vendors. Fraser’s service technicians are provided with 150 ongoing training hours per year. Fraser prides itself on service after sale; shadowing on customer sites is an essential key in our training process.

Learn More or Apply

Field service technicians are vital members of the Fraser team. Technicians provide fast and effective service for our customers for Sharp, Canon, HP, Lexmark, and Muratec. They are responsible for the repair and maintenance of digital multifunction machines at the customer’s location. A good work ethic and troubleshooting skills are key to this position where you are held accountable to the highest standards for the vendor and Fraser. The most important skill for this position is customer service and customer interaction is primarily the day to day activity. You will be working in a fast-paced industry with the region’s leading business technology and document management solutions firm. It’s a great position for technically savvy, independent and hardworking individuals that are looking for personal and professional growth.

Fraser offers initial 90-Day training for personal and professional growth along with career action plans. We also provide factory certifications which include ongoing education throughout your career. Training is done onsite in Fraser’s Certified Training Center, headquartered in West Reading, PA and offsite training with vendors. Fraser’s service technicians are provided with 150 ongoing training hours per year. Fraser prides itself on service after sale; shadowing on customer sites is an essential key in our training process.

Learn More or Apply

Fraser Advanced Information Systems’ New Business Development Consultants are sales professionals, eager to learn the business technology industry and best-selling tactics to gain new market share. Having an excellent reputation for providing outstanding service after the sale in a B2B, technology-based role, New Business Consultants help area businesses be successful by navigating the Internet of Things, setting a technology roadmap, capitalizing on the Global Support Center and utilizing the Smart Tool Set!

Responsibilities

• Drive sales revenue and market share by cold calling and prospecting for new business
• Research prospective clients
• Setting Appointments for Account Executives
• Prioritize and document prospects in a 30-60-90 day format and build a pipeline
• Work with new clients to identify and understand their objectives
• Develop strong talk track to increase qualified opportunities

Learn More or Apply

Fraser Advanced Information Systems’ New Business Development Consultants are sales professionals, eager to learn the business technology industry and best-selling tactics to gain new market share. Having an excellent reputation for providing outstanding service after the sale in a B2B, technology-based role, New Business Consultants help area businesses be successful by navigating the Internet of Things, setting a technology roadmap, capitalizing on the Global Support Center and utilizing the Smart Tool Set!

Responsibilities

• Drive sales revenue and market share by cold calling and prospecting for new business
• Research prospective clients
• Setting Appointments for Account Executives
• Prioritize and document prospects in a 30-60-90 day format and build a pipeline
• Work with new clients to identify and understand their objectives
• Develop strong talk track to increase qualified opportunities

Learn More or Apply