We are seeking a Junior Data Analyst to support our growing data analytics initiatives. This role will work closely with application and business teams to gather requirements, analyze and visualize data and provide actionable insights that drive decision-making across the organization.  

This position is located in our modern offices in West Reading.  

As a Junior Data Analyst, you will be responsible for:

• Gathering and analyzing data from various sources including databases, applications and external providers
• Transform, clean and structure data to support reporting and analysis
• Design and build interactive dashboards and visualizations using Power BI tools or programmatically
• Perform exploratory data analysis to identify trends, patterns and opportunities
• Relate to team members, client personnel and decision-makers to help build a common understanding of requirements and support for potential solutions
• Assist in developing and automating reports and KPIs to track business performance
• Collaborate with application team and contribute to machine learning and AI projects
• Document data processes, data dictionaries and analysis methodologies
• Provide technical and non-technical communication support to team and other stakeholders

Qualifications

• Bachelor's Degree in a quantitative field such as computer science, statistics, mathematics, management information systems or similar
• 1-3 years experience demonstrating proficiency in data analysis, visualization and/or business analytics
• Strong proficiency in SQL for querying relational databases
• Intermediate to advanced Microsoft Excel skills
• Knowledge of BI and data visualization tools such as Power BI
• Familiarity with statistical analysis concepts and techniques
• Strong problem-solving skills and attention to detail
• Excellent verbal and written communication skills
• Eager to learn and develop skills in advanced analytics, artificial intelligence and machine learning
• Passionate about leveraging data to solve business problems
• Experience with Python for data manipulation, analysis and visualization a plus

• Competitive pay
• Fun and entertaining work environment (think food, lots of food!)
• Comprehensive benefits package
• Paid time off
• Company-provided training and certifications
• Growth opportunities with a proven industry leader
• Company incentives and promotions

We want to hear from you if you're ready to take on this exciting opportunity and be a key player in our growing team! Join us on our journey to success!

Learn More or Apply

Join our Winning Team as a Sales Support and Billing Specialist!

Are you an analytical wizard with a passion for sales administration and billing? Are you ready to be the backbone of our sales team? Look no further! We are on the hunt for a Sales Support and Billing Specialist who not only loves the nitty-gritty of administrative processes but also thrives on being a crucial part of a dynamic and growing industry. If you're analytical, detail-oriented and have a knack for navigating the ins and outs of sales support and billing, then you might be the perfect fit for our team!

Located in the vibrant community of West Reading, PA, our cozy office is where the magic happens. As our Sales Support and Billing Specialist, you'll be the maestro behind the scenes, orchestrating the smooth flow of sales orders from initial placement all the way through the finalization and funding. Your mission? Ensuring every detail is perfect, and every process is seamless.

What you'll be diving into:

• You'll be at the heart of the action, juggling many tasks with finesse and flair. From processing upgrade/buyout requests to supporting lease orders upon approvals, your days will be packed with non-stop excitement. But that's not all - you'll also be diving into the world of sales orders, ensuring every detail is perfect, and every document is in tip-top shape.
• You'll be a master of maintenance contracts, the guru of billings and the superhero of lease returns. And let's not forget about creating vendor relationships and shaking things up in lease negotiations - because you're not just a specialist - you're a rockstar!
• It's not all about the hustle and bustle; you'll also be diving deep into the world of record-keeping with SharePoint, auditing contracts with a keen eye for detail and managing meter collection like a boss.
• When it comes to customer issues, you're the ultimate problem solver, swooping in to save the day with your lightning-fast response times and your supercharged effectiveness.
• The fun doesn't stop there! You'll be running reports like there's no tomorrow, ensuring end-of-month closeout accuracy and collaborating on process improvement initiatives with the Senior Director of Operations - because when it comes to making things better, you're always up to the challenge.

To excel in this role, you'll need:

• Bachelor's Degree in Business Administration or related field
• 3+ years experience in sales support or a related field
•  
• Valid driver's license

Qualifications

• Bachelor's Degree in Business Administration or related field
• 3+ years experience in a related field
• Exceptional written and verbal communication skills, with a knack for clarity, persuasion and a dash of charisma
• A collaborative and creative spirit with a passion for building relationships and achieving shard goals
• A keen eye for detail and impeccable organizational skills
• Experience dealing with leasing companies, sales personnel and wholesale companies
• Proficiency in MS Office365 including Word, Outlook, Excel and PowerPoint.

• Competitive pay
• Fun and entertaining work environment (think food, lots of food!)
• Comprehensive benefits package
• Paid time off
• Company-provided training and certifications
• Growth opportunities with a proven industry leader
• Company incentives and promotions

If you're ready to take on this exciting opportunity and be a key player in our growing team, we want to hear from you! Join us on our journey to success, and let's make magic happen together!

Learn More or Apply

Hands-on and customer-oriented?

Looking for the opportunity to work in a key role in a growing industry?

We are one of the area's top business technology firms and we are looking for our next Delivery Driver/Installer. We are seeking a motivated person with excellent problem-solving skills and hands-on abilities. Most importantly, we are looking for someone who is ready to be part of a winning team.

In this role, you will be responsible for successfully delivering equipment in a safe and timely manner. Having an excellent reputation for providing outstanding service after the sale, Delivery Drivers are responsible for working with the sales offices to ensure delivery needs are met and customers are satisfied.

The Delivery Driver/Installer Position will:

• Write the manifest for the day's run and see that the supervisor and sales manager receive a copy
• Be responsible for all equipment loaded on the truck and securing equipment safely with straps
• Make decisions on the best method of delivery and delivering the equipment to the customer in a polite, courteous and professional manner to best represent Fraser
• Install devices based on customer specifications and have the process exceed customer expectations
• Complete accurate paperwork including serial numbers and copy counts and deliver paperwork to the proper people
• Work out of and report to our Regional  Training and Logistics Center in Reading

Qualifications

• Valid and clean driver's license
• Delivery and driving experience preferred
• Ability to lift/push/pull 65 pounds frequently
• Great sociability and communication skills
• Ability to think quickly on one's feet
• Tech-savvy
• Ability to work within deadlines and time constraints

Fraser offers

• Competitive pay
• Fun and entertaining work environment (think food, lots of food!)
• Comprehensive benefits package
• Paid time off
• Company-provided training and certifications
• Growth opportunities with a proven industry leader
• Company incentives and promotions

Learn More or Apply

**This position is open for all of our office locations - Reading, Mechanicsburg, Bethlehem and Bala Cynwyd, PA.**

Fraser account executives are professionals who have a hunger for forging relationships, closing deals and crushing goals. They are driven hunters who want to build and grow relationships. Does this sound like you? Then let's talk about you joining our winning team.

What Will You Be Doing?

You will take a hands-0n approach to acquire clients and create customized plans that offer the best possible solutions to meet and exceed their expectations. You will be uncovering needs and making recommendations selling hardware and software as a service.

You will make a big difference and help businesses implement SMART technology and services that allow them to be best in class. This portfolio includes technology surrounding print, unified communications, managed IT, cybersecurity and business continuity. With ALL of those tools and services, YOU will take your career to the next level by helping local businesses.

• Delivering technology solutions that optimize communications, improve productivity and security and reduce costs
• Working with industry-leading technology partners while streamlining IT environments
• Building great relationships with new and existing customers and providing the Smart Office portfolio of solutions
• Driving sales revenue and market share in a designated territory by developing new business
• Generating sales activity by owning outbound campaigns, actively networking, including cold calling and partner relationship building

What Will Make You Successful?

• A competitive background. We need passionate, highly-motivated, driven people. Fraser awards overachievers.
• A desire to control your career. This position offers upward financial potential with a competitive base salary plus a rich commission structure, averaging six figures in 2-3 years.
• A drive for growth and excellent sales training in your career. We utilize top-class Sandler Sales Training, relationship-building training with Kingston Training Group and manufacturer training programs for initial and ongoing training. You will also benefit from the support of successful managers and team members.
• A bit of drive and experience - two to five years experience in B2B outside sales is ideal, BUT if you're hungry and passionate, let's talk!

Benefits of Working At Fraser

• You control your career and income; the sky is the limit and so is the potential and opportunity
• Our culture is about smashing goals, teamwork, a work hard, play hard mentality and serving our customers
• Working with a cutting-edge portfolio of Smart products and services with training and support to help you successfully partner with clients to exceed their expectations
• We are a fast-moving company with a deep, rich history and a bright, progressive plan for the future with expert leadership from our management team
• Great incentives include company-paid trips to Italy, Portugal, Greece and Ireland, a yearly tailgate and Philadelphia Eagles game experience and recognition at quarterly sales meetings, our annual awards banquet and more
• Strong, comprehensive benefits package which includes medical, dental, vision, company-paid life and disability, vacation, paid holidays, 401k with company match and expense reimbursement.

What we are doing and what you could be doing is changing the business world with technology. Why wouldn't you consider being successful in one of the strongest industries with year-over-year growth with one of the top companies in the region? Grow your career today with us and apply.

Fraser Advanced Information Systems is pleased to be a 2022 PA Best Place to Work!

Learn More or Apply!

Troubleshooter and hands-on?

Great customer service?

Looking for an opportunity to work in a key role in a growing industry?

We're one of the region's top business technology firms looking for our next Field Service Engineer. We are seeking a motivated person with excellent customer service skills and hands-on abilities, and, most importantly, someone who is ready to be part of a winning team.

You will be responsible for providing service and excellent support to clients onsite and bridging the gap between Fraser service and customer service. This position is open for all of our office locations including West Reading, Camp Hill, Allentown, Bala Cynwyd, Lancaster County and Montgomery County, PA.

The Field Service Engineer Position will:

• Repair machines efficiently and maintain machines with minimum call procedures ensuring recalls are 10% or lower
• Maintain calls per day and work to improve car stock to cut down on rescheduled; use time effectively to not have too much miscellaneous time
• Create and maintain a good rapport with customers resulting in only positive feedback
• Be prepared with a laptop and phone to utilize bulletins and technical support to solve problems.
• Participate in training classes to stay updated on product knowledge and troubleshooting skills
• Submit properly completed invoices, timesheets, inventory sheets and any other necessary paperwork in a timely manner
• Work a full day in customer locations; be on time for all meetings and office events
• Create a positive and professional first impression and representation of Fraser, including neat and clean-pressed clothing and a well-groomed appearance. This also includes a clean and neat automobile
• Be aware of team goals and work towards achieving them which may include a willingness to go into another territory while maintaining a high quality of work
• Maintain a good level of M/A parts per copy dollar
• Be clear and thorough with customers, dispatch and managers including giving and receiving constructive criticism and coaching. Communicate effectively with other techs and salespeople in trying to solve problems
• Have less than 1.0% inventory variances at the end of the quarter by maintaining proper car stock and be mindful and careful with inventory while keeping tools and tool bag in good condition

As part of our full-time staff, you will enjoy:

• Competitive pay
• Fun and entertaining work environment (think food, lots of food)
• Comprehensive benefits package
• Paid time off
• Company-provided training and certifications
• Growth opportunities with a proven industry leader
• Company incentives and promotions

Qualifications:

• Technical school or military electronic experience preferred
• Mechanical and electrical aptitude
• Excellent verbal and written communication skills
• Ability to work in a fast-paced environment
• High level of customer service focus
• Lift, push, pull up to 30 pounds frequently and up to 50 pounds occasionally
• Valid driver's license, driving and traveling 90% of the time.

About Fraser Advanced Information Systems:

Fraser Advanced Information Systems is a growing and successful business technology company that has been serving businesses and non-profits in Pennsylvania and New Jersey since 1971. Our focus is on taking care of clients who rely on us for their day-to-day business technology needs AND taking care of our employees. This includes wellness challenges, food days, fun environment - you get the idea. Do the right thing isn't just a core value, but a way of life. Did we mention you would be a part of a winning team who works hard, plays hard and has an intense customer focus? Being named a 2022 PA Best Place to Work directly reflects how we value our employees, both personally and professionally.

Learn More or Apply