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Managed IT

Password Spraying Exploits Businesses’ Employee and Customer Data

Malware, ransomware, phishing, spear phishing.  These are all ways hackers can gain access to your business data.  But have you heard of password spraying?  Password spraying is an attack that attempts to access a large number of accounts with a few commonly used passwords.  In traditional attacks, hackers would attempt to gain unauthorized access to a single account by guessing the password.  Unfortunately for the hackers, after trying typically three to five commonly-used passwords, they would get locked out of the [...]

Data Backup Protects Your Data in Ransomware Attacks

Everyone knows that data backup is imperative to running a successful business.  Your data is the most important asset you have.  Yet reports keep rolling in about ransomware attacks across the country.  These reports we hear about aren't on small or mid-size businesses either.  Big companies and government entities are getting hit at an alarming rate.  Just two weeks ago, the Cleveland Hopkins International Airport had their computer systems go out, and for an entire week, the airport described the problem [...]

Windows 7 End of Support Warnings – What Your Need to Know

A dreaded warning about Windows 7 End of Support! If you and your business are still holding out on upgrading from Windows 7, be aware that users have started to report the appearance of a pop-up message from Microsoft.  The message, shown here, explains that support for the operating system will end on January 14, 2020. Microsoft has been warning users of this impending end of support for some time now, but they have now stepped up their efforts to make [...]

Spear Phishing Attacks – How to Prevent and Protect

Fishing, phishing, spear phishing?!  It's often hard to know the difference between types of cyber attacks.  Spear phishing is a highly targeted form of phishing that involves well-researched targets while posing as a trusted sender.  The goal of spear phishing is to either infect users with malware or to steal sensitive business information to commit crimes such as fraud and identity theft. While regular phishing campaigns take aim at large numbers of targets, spear phishing uses specifically crafted emails that aim [...]

Fraser Star Awards

On Saturday, March 23rd, Fraser held the Annual Awards Dinner Celebration for all of our employees.  Each year, Fraser honors our employees who excel in service, sales, customer service, managed IT, logistics, administration, global support and many other areas of the company. Our third group of award winners are our Fraser Star Awards.  Star Award winners are selected by the management team at Fraser.  These awards are given to those in customer service, Global Support, administration, logistics and IT support who [...]

By |2019-03-28T11:33:59-04:00March 28th, 2019|Awards, customer service, Managed IT, Net Promoter, news, service|

Cloud Storage for Businesses

How many times a day do we hear about "the cloud"?  If you have a phone or tablet computer, you're using cloud storage every day!  It's the biggest buzzword in the technology world, and many are worried how safe the cloud is with their data. Why it's called the cloud has nothing to do with data zipping through the sky, but from the graphic used in the 1960s that was a picture of a cloud to depict a telephone network.  The [...]

Online Scams – Managed IT Services Help You Avoid Them

Cybersecurity is one of the hottest topics in any business setting.  With the massive amounts of data that business have on hand, from financial data to personal employee records, all businesses have to protect themselves from online scams.  The threat of online scams is visible every day.  We often hear about the large company data breaches such as Marriott and Facebook.  But the small and medium businesses are at as much risk.  According to Small Business Trends, 43% of all cyber [...]

End of Life for Windows 7- How to Prepare For Your Business

End of Life for Windows 7 What does End of Life for Windows 7, coming January 14, 2020, mean for your business? In the technology world, End of Life means the end of support for either a piece of hardware or a software program by the creator.  The product will continue to work, but the developer will no longer be providing any fixes for security flaws or bugs, nor will their be any improvements made on the product.  You [...]

Signs Your Organization Needs A Document Management Solution

Messy Filing Cabinet If your business is like most, you still rely on paper documents in your day-to-day operations.  However, many companies are reaping the benefits of converting these paper documents into digital files and working with them electronically through a document management solution.  Are paper documents bogging down your business' workflows and processes, while hampering your regulatory compliance?  To determine whether now is the right time for your organization to implement a document management solution, here are some [...]

Data Breach Dangers Continue To Threaten Your Business

Data Breach Dangers Data breach dangers are now the reality for businesses! Over the last 30 days, approximately 20 large data breaches have affected people across the United States.  Guesstimates put the number affected number of people at anywhere from 100 million to upwards of 1 BILLION.  Even at a conservative estimate of 250 million, that means one in eight people in the world could have been affected by one or more of these data breaches. While Marriott [...]