Managed IT

Finding the Best Managed IT Services Near Me

Searching for the best managed IT (information technology) services for your business is hard work.  There are lots of questions to ask to make sure you're getting the best fit for you.  There are likely many managed IT companies near you, but how can you be sure you're choosing the best one for your business? To begin with, ask yourself why are you searching for managed IT services.  It could be your business is growing, and your IT function doesn't work [...]

Ransomware Attacks Hit Three Florida Cities

Ransomware attacks are on the rise across the country.  No greater example of this is the recent rash of ransomware attacks on Florida cities.  Over the last several weeks, three Florida cities have fallen victim to these cyber attacks.  Over the last 5 years, more than 165 municipalities around the country have reported being the target of an attack, and experts believe that number is likely underreported. In 2018, approximately 53 municipalities reported attacks.  There have already been 21 reported attacks [...]

Budget-Friendly IT Strategies For Small Businesses

New technologies emerge every day for business.  Whether it's artificial intelligence, cybersecurity or the latest and greatest gadgets, there are always new technologies to consider.  For small businesses, access to these tools or the ability to afford them is often prohibitive.  According to a recent Deloitte study, 80% of small businesses don't take advantage of all of the digital tools that are available to them.  By utilizing technology effectively, tech savvy businesses significant improvements including: Earned two times as much revenue [...]

Employee Cybersecurity Training – What’s the Big Deal?

You've heard of the dangers - phishing, malware, ransomware, spam, hacking, social engineering.  What if there was a way to protect your business from these dangers?  The easiest line of defense may be with your employees by implementing an employee cybersecurity training program.  If your employees aren't aware of security threats, how can they know how to stop them or report them to your IT department?  The human factor still remains the largest threat to our business security. So if an [...]

Password Spraying Exploits Businesses’ Employee and Customer Data

Malware, ransomware, phishing, spear phishing.  These are all ways hackers can gain access to your business data.  But have you heard of password spraying?  Password spraying is an attack that attempts to access a large number of accounts with a few commonly used passwords.  In traditional attacks, hackers would attempt to gain unauthorized access to a single account by guessing the password.  Unfortunately for the hackers, after trying typically three to five commonly-used passwords, they would get locked out of the [...]

Data Backup Protects Your Data in Ransomware Attacks

Everyone knows that data backup is imperative to running a successful business.  Your data is the most important asset you have.  Yet reports keep rolling in about ransomware attacks across the country.  These reports we hear about aren't on small or mid-size businesses either.  Big companies and government entities are getting hit at an alarming rate.  Just two weeks ago, the Cleveland Hopkins International Airport had their computer systems go out, and for an entire week, the airport described the problem [...]

Windows 7 End of Support Warnings – What Your Need to Know

A dreaded warning about Windows 7 End of Support! If you and your business are still holding out on upgrading from Windows 7, be aware that users have started to report the appearance of a pop-up message from Microsoft.  The message, shown here, explains that support for the operating system will end on January 14, 2020. Microsoft has been warning users of this impending end of support for some time now, but they have now stepped up their efforts to make [...]

Spear Phishing Attacks – How to Prevent and Protect

Fishing, phishing, spear phishing?!  It's often hard to know the difference between types of cyber attacks.  Spear phishing is a highly targeted form of phishing that involves well-researched targets while posing as a trusted sender.  The goal of spear phishing is to either infect users with malware or to steal sensitive business information to commit crimes such as fraud and identity theft. While regular phishing campaigns take aim at large numbers of targets, spear phishing uses specifically crafted emails that aim [...]

Fraser Star Awards

On Saturday, March 23rd, Fraser held the Annual Awards Dinner Celebration for all of our employees.  Each year, Fraser honors our employees who excel in service, sales, customer service, managed IT, logistics, administration, global support and many other areas of the company. Our third group of award winners are our Fraser Star Awards.  Star Award winners are selected by the management team at Fraser.  These awards are given to those in customer service, Global Support, administration, logistics and IT support who [...]

By |2019-03-28T11:33:59-04:00March 28th, 2019|Awards, customer service, Managed IT, Net Promoter, news, Service|

Cloud Storage for Businesses

How many times a day do we hear about "the cloud"?  If you have a phone or tablet computer, you're using cloud storage every day!  It's the biggest buzzword in the technology world, and many are worried how safe the cloud is with their data. Why it's called the cloud has nothing to do with data zipping through the sky, but from the graphic used in the 1960s that was a picture of a cloud to depict a telephone network.  The [...]