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Green Printing – Make Your Office Environmentally Friendly

For the last 49 years, on April 22nd, Americans celebrate Earth Day, the holiday meant to increase environmental awareness and inspire the public to move towards greener living.  While you may recycle your plastic bottles, newspapers and glass at home, have you given thought to ways that you can be green at work?  Green printing is easier than you think, and with a little work, you can do a lot for the environment.  Here are some tips to help your business [...]

Printer Security – What You Need To Know

We so often hear about cyber attacks where criminals hack into a network and steal valuable information from companies.  But it is a well-known fact that criminals can get your business through one avenue you may not have even considered - your printers!  Printer security is something all businesses must take seriously to avoid being a victim of a cyber attack.  Per a recent HP white paper, Spiceworks found that a printer today is 68% more likely to be the source [...]

Spear Phishing Attacks – How to Prevent and Protect

Fishing, phishing, spear phishing?!  It's often hard to know the difference between types of cyber attacks.  Spear phishing is a highly targeted form of phishing that involves well-researched targets while posing as a trusted sender.  The goal of spear phishing is to either infect users with malware or to steal sensitive business information to commit crimes such as fraud and identity theft. While regular phishing campaigns take aim at large numbers of targets, spear phishing uses specifically crafted emails that aim [...]

Fraser’s President’s Club Winners

On Saturday, March 23rd, Fraser held the Annual Awards Dinner Celebration for all of our employees.  Each year, Fraser honors our employees who excel in service, sales, customer service, managed IT, logistics, administration, global support and many other areas of the company. Our final group of award winners are the President's Club.  Fraser's President's Club is awarded to those account executives who meet very stringent achievements in terms of sales to quota, new business and service sales.  The President's Club is [...]

By |2019-03-29T08:43:15-04:00March 29th, 2019|Awards, news, sales, smart office|

Fraser Star Awards

On Saturday, March 23rd, Fraser held the Annual Awards Dinner Celebration for all of our employees.  Each year, Fraser honors our employees who excel in service, sales, customer service, managed IT, logistics, administration, global support and many other areas of the company. Our third group of award winners are our Fraser Star Awards.  Star Award winners are selected by the management team at Fraser.  These awards are given to those in customer service, Global Support, administration, logistics and IT support who [...]

By |2019-03-28T11:33:59-04:00March 28th, 2019|Awards, customer service, Managed IT, Net Promoter, news, service|

Service Technicians Award Winners

On Saturday, March 23rd, Fraser held the Annual Awards Dinner Celebration for all of our employees.  Each year, Fraser honors our employees who excel in service, sales, customer service, managed IT, logistics and many other areas of the company. Our second group of award winners are our Fraser Service Technicians.  Fraser Field Service Technicians are where the rubber hits the road when it comes to keeping businesses up and running.  Each year, Fraser technicians earn status based on a stringent criteria [...]

Fraser Amazers Celebrated At Awards Dinner

On Saturday, March 23rd, Fraser held the Annual Awards Dinner Celebration for all of our employees at the DoubleTree Hotel in Reading.  Each year, Fraser honors our employees who excel in service, sales, customer service, managed IT, logistics and many other areas of the company.  Prior to the awards presentation, employees enjoy a cocktail hour followed by owner Bill Fraser's annual state of the company address and a dinner of delicious food.  In this weekly series of blogs, we will honor [...]

By |2019-03-26T14:31:26-04:00March 26th, 2019|Awards, customer service, news|

Sharp Expands A4 Lineup with Two New Desktop Color MFPs

Fraser is pleased to announce the introduction of two new A4 desktop color MFPs from Sharp.  These new models deliver strong workflow capabilities and leading-edge security features all in a sleek, compact design.  The new Advanced Series MX-C304W and Essentials Series MX-C303W boast full multifunction capabilities out of the box including copy, print, scan and fax, as well as wireless networking for easy access from mobile devices. These new models also share Sharp's award-winning, easy-to-use, 7" diagonal touchscreen display, and offer [...]

By |2019-03-20T08:52:52-04:00March 20th, 2019|color, copier, copier security, MFP, printer, Sharp, smart office|

Cloud Storage for Businesses

How many times a day do we hear about "the cloud"?  If you have a phone or tablet computer, you're using cloud storage every day!  It's the biggest buzzword in the technology world, and many are worried how safe the cloud is with their data. Why it's called the cloud has nothing to do with data zipping through the sky, but from the graphic used in the 1960s that was a picture of a cloud to depict a telephone network.  The [...]

Online Scams – Managed IT Services Help You Avoid Them

Cybersecurity is one of the hottest topics in any business setting.  With the massive amounts of data that business have on hand, from financial data to personal employee records, all businesses have to protect themselves from online scams.  The threat of online scams is visible every day.  We often hear about the large company data breaches such as Marriott and Facebook.  But the small and medium businesses are at as much risk.  According to Small Business Trends, 43% of all cyber [...]