“How soon can someone be here?” is probably the first question a service technician hears, no matter what industry in which they are plying their trade. The office technology industry is not any different. If the time comes when you need a Fraser tech to service your copier or MFP, we will be able to guarantee our response time will be less than 4 hours. Not 4 hours to return your call – less than 4 hours to have someone on site and getting you back up and running.
With more than 50 factory-trained technicians on staff with a combined 750 years of experience, Fraser’s team of technicians is armed with the knowledge they need to limit your downtime. All of our technicians are up to date with the latest certifications, training, and current manufacturer enhancements and retrofits. So if you’re equipment isn’t working – no worries, give us a call and we’ll have someone on site with a guaranteed response to address your issue.
