Locate Nearest Sales Office

About Our Service
Fast facts about our service department.
  • We service Sharp, Canon, Muratec and Hewlett-Packard digital equipment
  • There are 45 factory trained technicians on staff, with a combined total of 415 years of experience
  • Service area encompasses 20 counties in Pennsylvania and New Jersey
  • Service contracts customized to needs of customer
  • Windows Environment Network support
  • Key operator training provided at customer site

Certified Sharp and Canon Training Center
Moving at the speed of today's technology means staying on the cutting edge with training. Fraser has solidified its commitment to training by becoming a certified Sharp and Canon Training Center. Two trainers work out of our company headquarters in West Reading, PA, conducting classes for the Fraser technicians who service customers.

Fraser also has MCSE Certified Systems Engineers on staff and offers the IT Beat Mindbuilder Connectivity Training Program

Service Guarantees
  • 5 year or 5 million copy guarantee on Multi Function Products
  • Continuous quality guarantee–equipment will perform at same level on which the purchase decision was based
  • Average Four-hour service call response time
  • Retrofit guarantee–no additional charge for manufacturer's retrofits that enhance equipment's performance
  • Loaner guarantee–if Fraser can't maintain or repair purchased equipment
  • Upgrade guarantee–purchase price can be applied toward upgrades if equipment is covered by service agreement

 

 
Copyright ©1998-2006 Fraser Advanced Information Systems • 320 Penn Avenue • West Reading, PA 19611 • Phone:610.378.0101 • Privacy Policy
Reading | King of Prussia | Philadelphia | Lehigh Valley | Harrisburg | Lancaster